About Company:
Sharechat is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital.
ShareChat Off Campus Drive 2024:
| Organization | ShareChat |
| Job Title | Intern |
| Salary | up to 30k/month |
| Location | Work From Home |
| Job Type | Full time |
| Experience | Freshers |
| Last Date | ASAP |
| Qualification | Any Graduate |
ShareChat Off Campus Job Description:
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team productivity targets and call and email handling targets
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers and create WOW experience
- Resolve customer complaints via phone, email, chat or social media
- Use outbound means to reach out to customers and verify account information.
Skills:
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone /Email and Chat contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of character
- Excellent communication in Punjabi & Hindi (Reading, Writing, Speaking)
- Ability to multitask, prioritize, and manage time effectively
- Basic knowledge of Microsoft Excel/ Google Sheets.
ShareChat Off Campus Qualification:
- Any Graduate Degree.
ShareChat Selection Process:
- Resume Screening
- Initial Interview
- Technical Assessment
- Panel Interview
- Behavioural Interview
- Final Interview
- Reference Check
- Job Offer
How to Apply for ShareChat Off Campus Drive 2024?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
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