Amazon Off Campus Recruitment 2024-2025 Drive for IT Support Associate
Job Role
IT Support Associate
Experience:
0 months to 18 months
Job Type:
Full Time
Qualifications:
Basic Qualifications:
- Bachelor’s degree/Diploma
- Batch: 2024 and before
- Good communication skills
Preferred Qualifications:
- Basic understanding of ITIL-Based Ticketing Tools and Monitoring Tools
- Basic understanding and troubleshooting skills on networks
Job Description:
Amazon is seeking an IT Support Associate to join their global IT support team. This role involves providing efficient and streamlined IT support to Amazon Operations associates worldwide.
Key Responsibilities:
- Effective Communication: Demonstrate proficiency in clear and concise communication with internal customers.
- Adherence to SOPs: Follow standard operating procedures to ensure consistency and efficiency.
- IT Troubleshooting: Resolve issues on various client devices (desktops, laptops, printers, scanners).
- Operating System Understanding: Possess basic understanding and troubleshooting skills for Windows and Linux.
- Flexible Work Schedule: Work in a 24×7 operating environment with rotational shifts.
- Meet Service Desk Goals: Achieve targets for response and resolution SLAs, CSAT, and incident management.
- Work Location: Bangalore (BLR18) Corporate office.
About Amazon:
- One of the top 100 companies in the United States.
- Committed to customer-centricity and innovation.
- Offers a dynamic and challenging work environment.
- Values diversity and inclusion.
Location
IND, KA, Bangalore
Package
5 – 7.1 LPA (Expected)
How to Apply for Amazon Off Campus 2024?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.