About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.
Job Position:- Technology Support Executive
Responsibilities-
- Here’s a rewritten version:
- Customer and technical support with a focus on inbound calls and First Contact Resolution (FCR).
- Experience in providing voice and email support for US clients.
- Strong skills in customer service and issue resolution.
- Excellent written and verbal communication, with a high level of language and grammar proficiency.
- Capable of working independently as well as collaboratively within a team.
- Proficient in Microsoft Office Suite.
- Experienced with the ServiceNow ticketing system.
- Knowledgeable in common technical troubleshooting tools and techniques.
- Required understanding of the ITIL framework.
Job Location:- Bangalore, India
Expected Salary:– ₹3 Lakhs to ₹7.5 Lakhs.
Educational Requirements: Any Graduate
Work Experience: 0-1 Years
Why Join Infosys?
- Industry leading healthcare
- Educational resources
- Savings and investments
- Maternity and paternity leave
- Opportunities to network and connect
How to Apply Infosys Recruitment Drive
To apply for the Infosys, follow these steps:
- Click On “Apply Now” button it will redirect to official website of Infosys careers portal and navigate to the internship section.
- Search for the Performance Testing Internship opportunity and click on the apply button.
- Fill out the application form with your personal and educational details.
- Upload your resume, cover letter, and any other required documents.
- Submit your application and await further communication from the Infosys recruitment team.