Apply for Wipro’s System Engineer L1 job in Mumbai. Freshers eligible. Earn up to ₹5.5 LPA. Learn about role, skills, perks, and how to apply online.
📌 Requisition ID: 77218
📍 Job Location: Mumbai, India
🏢 Company: Wipro Limited
Table of Contents
🏢 About Wipro
Wipro Limited (NSE: WIPRO) is one of the world’s leading technology services and consulting companies. With a strong focus on digital transformation, cloud engineering, cybersecurity, and enterprise modernization, Wipro supports clients across 65+ countries and employs over 230,000 professionals globally.
Their goal is to transform businesses using innovation, sustainability, and cutting-edge IT solutions — making it an ideal workplace for aspiring tech professionals in India.
🧠 Job Summary
Role: System Engineer – L1
Location: Mumbai
Work Type: Full-time
Eligibility: Any Graduate with technical knowledge
Hiring Type: Off-campus/Direct recruitment
Experience: 0–2 years (Freshers encouraged to apply)
This is a Level 1 Technical Support role, ideal for graduates seeking a career in IT support, system engineering, or infrastructure management. You’ll be the first line of response for resolving customer and internal IT issues remotely.
🧾 Responsibilities
As a System Engineer – L1 at Wipro, your key responsibilities will include:
- Providing remote technical support for Windows OS, Outlook, Microsoft Teams, and VPNs.
- Handling issues related to Citrix, VDI, and security applications.
- Managing inbound calls and email tickets from customers.
- Identifying and escalating unresolved issues to higher support levels.
- Creating and updating SOPs for repetitive incidents.
- Accurately documenting all support interactions and resolutions.
- Assisting customers with empathy and patience, especially in high-pressure situations.
🛠️ Mandatory Skills Required
This job requires solid technical foundations, especially in:
- Application Packaging – Windows
- Troubleshooting Windows OS, Citrix, Teams, VPN
- Strong communication and email etiquette
- Familiarity with remote desktop tools and ticketing systems
- Ability to handle irate customers calmly and efficiently
🎓 Eligibility Criteria
- Educational Qualification:
- Any graduate (B.Sc, BCA, B.Tech, B.Com, BA with IT skills are welcome)
- Preferred Certifications (Not Mandatory):
- CompTIA A+
- Microsoft Azure Fundamentals
- ITIL Foundation
💰 Salary & Compensation
- Expected Salary Range: ₹3.6 – ₹5.5 LPA
- Annual Performance Bonuses
- Shift Allowances (if applicable)
- Overtime benefits during high-volume periods
High CPC Keywords used:
- High-paying jobs for graduates in India
- IT support salary India
- Wipro off-campus salary
🎁 Perks and Benefits
Working at Wipro comes with a suite of employee-first perks:
- Health insurance for self and family
- Paid leaves, festival offs, and earned leaves
- Employee wellness & counselling programs
- Internal skill development programs
- Sponsored certifications and workshops
- Relocation support (for eligible candidates)
📈 Career Growth & Internal Mobility
Wipro offers structured growth plans for System Engineers. Within 1–2 years, candidates can grow into:
- System Engineer – L2
- Technical Analyst / SME
- Cloud Support Engineer / Network Admin
- Transition to Wipro global projects or leadership roles
Wipro’s internal job portal helps employees switch domains — from support to DevOps, cybersecurity, cloud, and automation roles.
❓ Frequently Asked Questions (FAQs)
Q1. Is this role suitable for freshers?
✔️ Yes! Freshers with basic IT knowledge are encouraged to apply.
Q2. What are the working hours?
🔁 Rotational shifts (24/7 support environment), with shift allowances.
Q3. Is work-from-home available?
🖥️ Hybrid options may be available; depends on the project requirement.
Q4. Is coding required?
❌ No coding required. This is an IT support role.
Q5. Will there be training?
🎓 Yes, Wipro provides onboarding and upskilling opportunities via internal LMS.
📝 How to Apply
Step-by-Step Process to Apply:
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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✅ Conclusion
If you’re a graduate looking to kickstart a career in IT or someone passionate about technical troubleshooting, this role at Wipro offers the perfect launchpad. With stable income, skill-building opportunities, career growth, and a chance to work with one of the top IT firms in the world, this is an opportunity worth grabbing in 2025.
Don’t wait. Apply now and begin your journey at Wipro!
