High salary jobs for freshers! Citi is hiring for Chat Operations Officer in Pune. Urgent openings with career growth & on-site training. Apply now!
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💼 Urgent Hiring: High-Paying Chat Operations Role at Citi, Pune – Top Entry-Level Job 2025
🚀 Why Join Citi?
Citi is one of the world’s leading financial institutions, recognized for its global presence, strong leadership, and commitment to developing future-ready professionals. With structured training, global exposure, and internal mobility, Citi is the launchpad for high-paying careers in banking and tech-enabled operations.
Whether you’re a fresh graduate or a job seeker looking to break into the finance sector, this opportunity puts you on the fast track to career growth and financial stability.
📌 Job Overview
Citi is urgently hiring for the role of Officer – Chat Operations in Pune. This entry-level role is ideal for freshers looking for high-paying jobs in India with strong career growth potential. As part of the Core Operations team, you’ll handle real-time customer queries, drive service excellence, and gain exposure to global financial operations.
🧠 Key Responsibilities
- 💬 Respond to customer queries via live chat and email
- 🔐 Ensure information security and handle sensitive customer data
- 📊 Maintain records, perform documentation & support account maintenance
- 👩💻 Guide customers through self-service on Citi’s digital platform
- 📈 Perform risk analysis and propose effective solutions
- 🕒 Accurate timekeeping, reporting & MIS generation
- 🛠️ Coordinate with internal departments for issue resolution
- 💡 Take on new assignments and continuously improve service delivery
✅ Who Can Apply? (Eligibility)
This opportunity is open to graduates from any stream – no master’s degree required! It’s a fantastic opening for those seeking entry-level jobs with high salary in a prestigious global company.
Preferred Skills:
- Typing speed: 30 WPM with 90% accuracy
- Excellent verbal and written communication
- Strong customer service orientation
- Analytical & problem-solving mindset
- Prior experience in email/chat support or international banking is a plus
- Comfortable with rotational night shifts (including weekends)
🌍 Work Location & Model
📍 Location: Pune, India
🏢 Work Model: On-Site / Resident
🕒 Shift: Rotational (US Day / India Night), includes weekends
💰 Salary Insights
Get access to a competitive salary package with growth-oriented increments and performance-based incentives. Citi offers compensation that aligns with global standards, making this a high-paying job for freshers in India.
💸 Estimated Range: ₹3.5 LPA – ₹5.2 LPA (based on industry averages)
🏦 About Citi
Citi is a global leader in financial services, operating in over 160 countries. Known for its robust systems, ethical practices, and innovation-first approach, Citi empowers young professionals to thrive in the global economy. With internal promotions, learning platforms, and global mobility programs, Citi sets the gold standard in career building.
🎁 Perks & Benefits
- 🎓 Skill-building & learning programs
- 🧘♀️ Employee wellness & mental health support
- 🏆 Performance bonuses & recognition
- 🌍 Global exposure in a Fortune 500 company
- 💼 Career mobility within Citi’s global network
📢 How to Apply for CitiBank Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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❓ FAQs
Q1: Is this job suitable for freshers?
Absolutely! Graduates with 0–3 years of experience are encouraged to apply.
Q2: Is this a work-from-home opportunity?
No, this is a fully on-site role based in Pune, India.
Q3: What is the salary range for this role?
Based on industry trends, it ranges from ₹3.5 LPA to ₹5.2 LPA, depending on experience and performance.
Q4: What kind of shifts should I expect?
Expect rotational shifts (India Night / US Day) with weekend work (5-day work week).
