EXL Off Campus 2025 Recruitment Drive for Executives role. Apply Online.

EXL Off Campus 2025 Recruitment Drive for Executives role. Apply Online.

About EXL

EXL is a global analytics and business process outsourcing company that provides data-driven solutions to clients across various industries, including insurance, healthcare, banking, and finance. The company leverages advanced analytics, technology, and industry expertise to help businesses improve their operations, manage risk, and enhance customer experiences. EXL has a significant presence in India, with a large workforce providing services to clients worldwide.

EXL Hiring Details For 2025:-

Job Role : Executives

Employment Type : Permanent

Job Function : Accounts Receivable: Billing

Requisition Type : New

Your role and responsibilities:

    Role:

    This is a customer-facing role where you will be the first point of contact for customers regarding billing inquiries. You will be responsible for handling inbound customer calls, resolving billing issues, and ensuring customer satisfaction.

    Essential Functions:

    • You have to address customer inquiries, credit requests, account reviews, and other inbound billing-related inquiries from external customers. You must document all related discussions and research within Salesforce.
    • You need to research and verify customer issues by collaborating with Product, Operations, and Implementation teams to determine the root cause and appropriate remediation.
    • You must clearly and concisely communicate information, both verbally and in writing, to both internal and external customers.
    • You have to process all customer cancellations within relevant billing and production systems according to contract terms.
    • You need to review and process all buy/sell communications and initiate related cancellations, contract changes, or customer updates.
    • You will be responsible for other projects and billing-related customer responsibilities as needed.

    Primary Internal Interactions:

    • You will need to work closely with other departments within the Accounts Receivable team.

    Primary External Interactions:

    • You will work closely with the client team in a specific region.
    • You will communicate with clients regularly via email and phone calls.
    • You may be required to participate in weekly or daily calls.
    • You must be flexible and willing to work in any shift and may be required to work extra hours when needed.

    EXL Off Campus Eligibility Criteria:

    Minimum Qualification : B.com | BBA | MBA

    kills

    • Technical Skills:
      • Advanced Excel Proficiency: Strong knowledge of Excel functions, including VLOOKUP, Pivot Tables, Charts, Index, etc.
      • ERP Experience: Prior experience with an Enterprise Resource Planning (ERP) system is a significant advantage.
    • Process Specific Skills:
      • Prior Experience: 0-2 years of experience in Accounts Receivable (AR) is essential.
    • Soft Skills (Desired):
      • Excellent Communication Skills: Strong written and verbal communication skills are crucial for this client-facing role.
    • Soft Skills (Minimum):
      • Good Communication Skills: Clear and concise communication is essential.

      Work Experience Requirements:

      • You should have 0-1 years of experience in Accounts Receivable.
      • Prior experience with an ERP system would be a significant advantage.
      • You must have good working knowledge of Excel-based reporting.

      Work Location

      Bangalore

      Work Type : Hybrid – working partly from home and partly from office

      Your Salary

      Max CTC : 250000.0000 – 300000.0000

      How to Apply for EXL Off Campus Drive 2025?

      To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

      1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
      2. Click on “Apply”.
      3. If you have not registered before, create an account.
      4. After registration, log in and fill in the application form with all the necessary details.
      5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
      6. Verify that all the details entered are correct.
      7. Submit the application form after verification.

      If you face any issues while applying. Do let us know in the comment section.

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