Join Anthology as a System Engineer in Bangalore with hybrid remote work, solid salary, perks & growth. Freshers with 0–2 yrs welcome!
Table of Contents
Why Anthology?
Anthology empowers educators and institutions with intuitive, tech‑driven solutions to boost student success and institutional growth. The company promotes diversity, inclusion, and belonging across its global teams.
Job Role
You will join the Global Support team as an Associate Technical Support I, handling first‑line support for applications and infrastructure and helping users resolve issues efficiently.
Key Responsibilities
- 🔧 Provide first‑level support for app and infrastructure issues; escalate when needed
- 🖥 Troubleshoot Windows/Linux, network protocols, web servers
- 📞 Communicate with customers via email, chat & phone
- 📄 Document root‑cause analyses (RCAs) and build knowledge base articles
- ✅ Monitor systems proactively, escalate issues to reduce downtime
- 🔄 Participate in rotational shifts and weekend on‑call duty
- 🤝 Collaborate with cross‑functional technical teams
Qualifications & Skills Required
Required (0–2 yrs experience):
- Experience in IT support, system administration, or related fields
- Comfort with ticketing systems (ADO & Salesforce)
- Proficiency in Windows or Linux
- Basic knowledge of TCP/IP, DNS, DHCP
- Web server troubleshooting experience
- SQL basics (basic queries) & PowerShell scripting
- Familiarity with Microsoft Azure or AWS
- Strong communication (written/spoken English), collaboration & analytical skills
- Ability to multitask in fast‑paced environment with attention to detail
Preferred:
- Virtualization (e.g. VMware, Docker)
- CI/CD pipeline or automation tooling
- Understanding of ITIL processes/frameworks
Why This Role is Exciting
- ✅ Perfect for early‑career job seekers (0–2 years)
- 🌍 Work with a global support team in a mission‑driven ed‑tech firm
- 📚 Build technical skills across OS, cloud, networking, scripting
- ⚙️ Direct impact: document RCAs, contribute to knowledge base for real users
- 🔄 Shift & on‑call exposure builds resilience and professionalism
Location & Work Model
- Based in Bangalore, India
- Hybrid Remote arrangement: onsite days mixed with remote
- Rotational shifts and weekend on‑call support to maintain global uptime
About Anthology
Anthology delivers education-focused technology solutions to help institutions and students thrive. Their ethos centers on simple, intelligent innovation, and they emphasize inclusion and diversity across their workforce.
🎁 Perks & Benefits
While specific benefits for this role aren’t listed, Anthology generally offers:
- Health insurance & retirement plans with employer matching
- Learning and growth opportunities via rotating support exposure
- Inclusive and diverse workplace environment
- Collaborative culture with global teams
💰 Salary Insight
Based on public salary data in India for this job category:
- System Engineer / Associate Technical Support I roles at Anthology in Bangalore typically range from ₹3.3 LPA to ₹4.4 LPA
- More broadly, support and system roles for freshers at Anthology span ₹3.4 LPA to ₹5 LPA, scaling with experience
📢 How to Apply for Anthology Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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❓ FAQs
Q: Can freshers apply?
A: Yes – this role is explicitly for candidates with 0–2 years experience.
Q: Is remote work allowed?
A: The role is hybrid remote—combining office days and remote work. On‑site presence is required periodically.
Q: What shift hours are expected?
A: Rotational shifts including weekend on‑call support to cover global support hours.
Q: What growth paths exist?
A: Career growth into Senior Support or Technical Support Analyst roles is common, with exposure to cloud services and infrastructure.
Q: What technologies will I use?
A: Expect work on Windows/Linux, networking stacks, SQL, PowerShell, web servers, cloud (Azure/AWS), ticketing systems like ADO/Salesforce.
Technical Consultant at Hitachi Energy – Power the Future of Energy