Zoho has announced a job notification for the post of Technical Support Engineer. A student from Any discipline can apply for Zoho Recruitment 2023. Interested and eligible candidates can read more details below.
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Zoho Recruitment 2023:
Company Name: | Zoho |
Post Name: | Technical Support Engineer |
Salary: | up to ₹6 LPA* |
Qualification: | Any Graduate |
Experience: | freshers |
Job Location: | Chennai |
Batch: | 2023/22/21/20/19/18/17 |
Job Description:
Zoho is hiring candidates for the post of Technical Support Engineer.
Job Responsibilities:
- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
- Should be able to build a rapport with the customer, with clear and confident communication.
- Focus to be on customer satisfaction and first-time resolution.
- Engaging with the technical team for providing faster resolutions to technical issues.
- Working closely with the technical content team to identify gaps in the help module.
- Willingness to work night shifts.
Preferred skill:
- Should have excellent verbal and written communication skills.
- ready to work for 24*7 shifts with outstanding customer handling skills.
- good understanding of modern IT management,
- ITSM concepts, exposure in Microsoft OSs
- basic networking concepts, knowledge in Windows OS/applications
How to Apply Zoho Recruitment 2024
To apply for the Zoho, follow these steps:
- Click On “Apply Now” button it will redirect to official website of Zoho careers portal and navigate to the internship section.
- Search for the Performance Testing Internship opportunity and click on the apply button.
- Fill out the application form with your personal and educational details.
- Upload your resume, cover letter, and any other required documents.
- Submit your application and await further communication from the Zoho recruitment team.