Wipro Walk-In Drive For Freshers :-
Wipro is hiring candidates for the role of SD Administrator – Support Analyst for the Hyderabad / Pune locations. The complete details about Wipro Walk-In Drive For Freshers are as follows.
Wipro Walk-In Drive | Overview
Role: IT Support – Other
Industry Type: IT Services & Consulting
Department: IT & Information Security
Employment Type: Full Time, Permanent
EducationUG: Any Graduate
Shifts : Rotational – 24*7 ( 5 days WFO )
Mode : Work From Office
Job Location: Hyderabad / Pune
** Looking for freshers with good technical knowledge & excellent English communication skills. (Technical Graduates Preferred )
Responsibilities:
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
8. Open to working in a 24×7 environment with rotating shifts and rotating weeks off
Time and Venue
22nd October , 10.00 AM – 3.00 PM
Wpro Technologies , Plot No.31 MIDC, Hinjawadi Phase 2 Rd, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057 (View on map)
Contact – Nishant Rathore
