Wipro Off Campus Drive 2024 : Hiring Freshers as Service Desk Analyst | Salary- up to 12 LPA
About Wipro:
Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.
Wipro Recruitment Drive 2024 Details
Company Name : Wipro
Job Role : Service Desk Analyst
Qualification : Any Graduate
Experience : 0 to 1 Years
Salary : up to 6 LPA
Job Location : Bengaluru
Last date to Apply : ASAP
Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives
What you’ll do:
- Help customers: Be the first point of contact for customers who call or email with tech problems.
- Solve problems: Troubleshoot issues with software, hardware, and other tech stuff.
- Follow procedures: Use our specific tools and processes to track and fix problems.
- Communicate: Keep customers updated and pass on feedback to the right people.
- Improve things: Suggest ways to make our processes better.
What you need to know:
- Tech skills: Basic understanding of common software and hardware.
- Customer service: Ability to be patient and helpful.
- Problem-solving: Good at figuring out what’s wrong and fixing it.
- Attention to detail: Careful and accurate in your work.
- Adaptability: Able to learn new things and handle changes.
What we’re looking for:
- Someone who can follow rules and procedures.
- Someone who knows a lot about the products and services we offer.
- Someone who can communicate clearly and effectively.
- Someone who is passionate about helping customers.
- Someone who is always looking for ways to improve.
Step-by-Step Guide to Apply for Wipro Off Campus 2025
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
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