Wipro is hiring Associates (R1) in Chennai! Freshers & experienced candidates can apply. Competitive salary, training & career growth. Apply now!
🌟 Wipro Hiring Associates in Chennai (R1) | Freshers & Experienced | Apply Now!
💼 Job Role: Associate (R1)
📂 Job Category: Customer Support & Technical Support
💡 Want to work with one of the world’s leading tech companies? Wipro is hiring Associates (R1) in Chennai to provide technical support, resolve client queries, and ensure superior customer service. If you have strong communication skills and a passion for problem-solving, this opportunity is for you!
🌍 Why Wipro?
Wipro Limited (NYSE: WIT) is a global leader in technology services & consulting, with a presence in 65+ countries and over 230,000 employees worldwide. The company focuses on digital transformation, AI, and cloud solutions, helping businesses achieve their boldest ambitions.
💼 Job Role
As an Associate at Wipro (R1 – Chennai), you will be responsible for handling customer queries, troubleshooting technical issues, and delivering top-notch client support.
📌 Key Responsibilities
✅ Customer Support & Issue Resolution – Handle client queries via phone and email.
✅ Technical Troubleshooting – Diagnose and resolve technical issues effectively.
✅ Process Management – Follow standard procedures and maintain service quality.
✅ Documentation & Reporting – Maintain call logs, track issues, and analyze trends.
✅ Knowledge Base Management – Keep internal resources updated for quicker issue resolution.
✅ Escalation Handling – Identify red flags and escalate serious issues to the Team Leader.
🎓 Qualifications & Skills Required
🎓 Education:
✔ Any Graduate (BE, B.Tech, Arts & Science, Others)
📅 Experience: Freshers & Experienced Candidates Can Apply
🔑 Primary Skills:
📞 Excellent Communication Skills (English – Verbal & Written)
🖥 Technical Support & Troubleshooting
📊 Process Management & SLA Compliance
📜 Documentation & Call Logging
🌟 Preferred Skills (Bonus Points!):
🛠 Experience in customer service, tech support, or IT helpdesk
📌 Understanding of IT services and product troubleshooting
🚀 Why This Role is Exciting
🎯 Work in a Global Tech Company – Build your career at Wipro!
💰 Competitive Salary & Benefits – Earn a great package based on skills.
💡 Develop Communication & Problem-Solving Skills – Gain hands-on experience.
📈 Career Growth Opportunities – Get promoted within Wipro’s structured career path.
🏆 Training & Certifications – Enhance your skills with company-provided training.
📍 Location & Work Model
📍 Location: Chennai, India
🏢 Work Model: Onsite
📢 Performance & Growth Metrics
🔹 Process Efficiency: Cases resolved per day, meeting SLAs, customer feedback
🔹 Self-Management: Productivity, attendance, training hours, and technical skills development
🌏 About Wipro
Wipro Limited is a world-leading IT company specializing in digital transformation, AI, automation, and consulting. The company operates in 65+ countries and has a workforce of 230,000+ employees, helping global clients navigate the digital era.
At Wipro, we believe in hiring passionate, talented individuals who can drive business success. If you’re looking for a rewarding career in tech support, this is your chance!
🎁 Perks & Benefits
💰 Competitive Salary & Performance Bonuses
📚 Training & Certification Programs
🌎 Work in a Multinational Tech Environment
📈 Career Growth & Promotion Opportunities
🎉 Employee Engagement & Wellness Programs
How to Apply for Wipro Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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