Technical Client Support at Finastra Off Campus 2024 | Bangalore | Apply Now

About Finastra:

At Finastra our purpose is to unlock the power of finance for everyone. We build and deliver innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. We’re one of the world’s largest FinTech’s working with over 9,000 customers, including 90 of the top 100 banks globally. Our scale and reach allow us to build long-lasting relationships that put our customers and their customers first.

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Finastra Off Campus Drive 2024 | Overview

Post Name: Technical Client Support – Technical Professional

Experience Level: 0 To 2 years of Experience

Full Time / Part Time: Full-time

Job Location: Bangalore

Apply ASAP

Qualification

Academic qualifications: B.E/B.TECH (or equivalent)

Average Salary according to Experience Level

  • Entry-level: ₹4-6 lakhs per year
  • Mid-level: ₹6-10 lakhs per year

Mandatory Soft Skills:

  • Should be fluent in English.
  • Good oral and written communication skills
  • Aspires to learn, Fast learner
  • Possesses right attitude and is a team player
  • Displays very good trouble shooting skills

Your Role:

  • Technical Support Specialist: You’ll be the main point of contact for Finastra clients, providing technical support for their software products.
  • Problem-Solving: You’ll identify, analyze, and resolve client issues, ensuring timely solutions and high customer satisfaction.
  • Communication: You’ll communicate effectively with clients both verbally and in writing, keeping them updated on progress and resolutions.
  • Collaboration: You’ll work with other teams, such as developers, to escalate complex issues and ensure proper resolution.
  • Technical Skills: Strong knowledge of C/C++ debugging, SQL, Java, Linux/Solaris operating systems, and basic understanding of CORBA, JMS, and Tomcat.
  • Documentation: You may create technical documentation and scripts.

Who You Are:

  • Technical Skills: Excellent knowledge of programming and debugging.
  • Communication Skills: Strong written and verbal communication in English.
  • Soft Skills: Analytical, detail-oriented, stable, responsible, and customer-focused.
  • Team Player: Ability to work independently and collaboratively.

Finastra Off Campus Selection Process:

The Finastra selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application: The process begins with candidates submitting their applications through Finastra official careers website. Providing accurate and comprehensive information on your resume and application is essential.
  2. Resume Screening: The Company recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
  3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
  4. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities
  5. Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
  6. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
  7. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in the Finastra onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the Finastra selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Finastra?

  • Work-life balance: Competitive pay, comprehensive benefits, and flexible work schedules
  • Professional development: Job training, conferences, and opportunities for career advancement
  • Financial and retirement: 401(k) and performance bonuses
  • Child care and parental leave: Adoption assistance
  • Office perks: Company-sponsored outings
  • Health insurance and wellness: Dental insurance
  • Vacation and time off: Paid volunteer time

How to Apply for Finastra Off Campus 2024?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

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