SME‑Policy Servicing Job at Cognizant – Hybrid Role in Chennai!

Apply for the SME‑Policy Servicing job at Cognizant Chennai. Night shift hybrid role for P&C insurance experts, full MS Office + English, great perks & growth. 🌟

🏢 Why Join Cognizant?

Cognizant is a global professional services leader with over 300,000 employees worldwide, helping companies digitally transform with tech-driven solutions . Recognized on Forbes World’s Best Employers 2024, the company promotes an innovative, inclusive, and supportive work environment, offering access to 3000+ training courses and structured career development tracks like Aspire, Fast Forward, and Career Compass.


📝 Job Summary

Looking for a hybrid policy servicing role in Chennai? As a SME‑Policy Servicing Specialist in the Property & Casualty Insurance domain, you will work night shifts to manage and optimize policy processes—using MS Office and strong English communication skills—with no travel obligations.


🔧 Key Responsibilities 🔧

  • 🛠️ Manage policy servicing operations ensuring accuracy and efficiency
  • 🤝 Collaborate with cross-functional teams to streamline workflows
  • 📊 Use MS Office tools to generate reports and analyze data
  • 🗣 Communicate in English to resolve policy-related queries
  • ✅ Implement best practices to boost customer satisfaction
  • 📈 Monitor key metrics and drive continuous service improvements
  • 🎓 Train and support team members on servicing standards
  • 📄 Develop and maintain documentation for compliance
  • 💻 Coordinate with IT to resolve system issues
  • 🧾 Ensure timely, accurate updates to policy records and databases
  • ✅ Conduct regular audits to ensure regulatory compliance
  • 🧩 Participate in problem-solving and strategic policy initiatives

✅ Who Can Apply?

🎓 Education: 15 years of full-time education
💼 Experience: Not mentioned—candidates with policy servicing knowledge are preferred
💻 Required Skills:

  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Strong English communication (verbal and written)
  • Understanding of P&C insurance processes
  • Attention to detail and operational accuracy
    🌟 Preferred:
  • Certification in MS Office
  • Policy servicing/process improvement experience
  • Knowledge of Property & Casualty Insurance domain

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🌍 Work Location & Type

📍 Location: Chennai, India
🏡 Work Type: Hybrid (on-site + remote)
🌙 Shifts: Night shift availability mandatory
🛫 Travel: None


💰 Salary Insights

Based on Cognizant’s early-career role trends in India:

  • Entry-level roles in operations and policy servicing typically range between ₹4–6 LPA
  • Performance-based bonuses, increments, and participation in stock or variable pay programs are also available

🎁 Perks & Benefits

Cognizant offers a wide suite of benefits for Indian employees:

  • 🏥 Medical, dental, life, vision, and disability insurance
  • 🏠 Flexible hybrid work options combined with office connectivity
  • 🎓 Access to 3000+ learning courses and formal programs (e.g., Aspire)
  • 💸 Performance-related bonuses and recognition awards
  • 🏖 Paid vacation, sick leaves, parental leave, and unlimited PTO (US model)
  • 🧠 Employee Assistance Program, wellness support, and gym memberships
  • 🌱 Corporate social responsibility via Cognizant Foundation and Outreach programs

📝📢 How to Apply for Cognizant Recruitment 2025?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on “Apply”.
  2. If you have not registered before, create an account.
  3. After registration, log in and fill in the application form with all the necessary details.
  4. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  5. Verify that all the details entered are correct.
  6. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section

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❓ FAQs

Q1. Is this role hybrid or remote?
Hybrid – office + remote; no remote-only option.

Q2. Are freshers eligible?
Yes – experience “not mentioned,” entry-level candidates are welcome.

Q3. What shifts are required?
Night shift availability is mandatory due to business needs.

Q4. What skills are essential?
MS Office proficiency, English communication, P&C insurance domain knowledge, and attention to detail.

Q5. What’s the expected salary?
Entry roles range around ₹4–6 LPA, plus bonuses and benefits.


📎 Original Job Description Highlights:

  • Role: SME‑Policy Servicing (JD 9)
  • Category: Full-time, Hybrid, Night shift
  • Location: Chennai, India
  • Education: 15 years full-time
  • Domain: Property & Casualty Insurance
  • Key Skill: MS Office, English communication, CI management
  • Travel: None

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