Apply for the SME‑Policy Servicing job at Cognizant Chennai. Night shift hybrid role for P&C insurance experts, full MS Office + English, great perks & growth. 🌟
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🏢 Why Join Cognizant?
Cognizant is a global professional services leader with over 300,000 employees worldwide, helping companies digitally transform with tech-driven solutions . Recognized on Forbes World’s Best Employers 2024, the company promotes an innovative, inclusive, and supportive work environment, offering access to 3000+ training courses and structured career development tracks like Aspire, Fast Forward, and Career Compass.
📝 Job Summary
Looking for a hybrid policy servicing role in Chennai? As a SME‑Policy Servicing Specialist in the Property & Casualty Insurance domain, you will work night shifts to manage and optimize policy processes—using MS Office and strong English communication skills—with no travel obligations.
🔧 Key Responsibilities 🔧
- 🛠️ Manage policy servicing operations ensuring accuracy and efficiency
- 🤝 Collaborate with cross-functional teams to streamline workflows
- 📊 Use MS Office tools to generate reports and analyze data
- 🗣 Communicate in English to resolve policy-related queries
- ✅ Implement best practices to boost customer satisfaction
- 📈 Monitor key metrics and drive continuous service improvements
- 🎓 Train and support team members on servicing standards
- 📄 Develop and maintain documentation for compliance
- 💻 Coordinate with IT to resolve system issues
- 🧾 Ensure timely, accurate updates to policy records and databases
- ✅ Conduct regular audits to ensure regulatory compliance
- 🧩 Participate in problem-solving and strategic policy initiatives
✅ Who Can Apply?
🎓 Education: 15 years of full-time education
💼 Experience: Not mentioned—candidates with policy servicing knowledge are preferred
💻 Required Skills:
- Proficiency in MS Office (Excel, Word, PowerPoint)
- Strong English communication (verbal and written)
- Understanding of P&C insurance processes
- Attention to detail and operational accuracy
🌟 Preferred: - Certification in MS Office
- Policy servicing/process improvement experience
- Knowledge of Property & Casualty Insurance domain
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🌍 Work Location & Type
📍 Location: Chennai, India
🏡 Work Type: Hybrid (on-site + remote)
🌙 Shifts: Night shift availability mandatory
🛫 Travel: None
💰 Salary Insights
Based on Cognizant’s early-career role trends in India:
- Entry-level roles in operations and policy servicing typically range between ₹4–6 LPA
- Performance-based bonuses, increments, and participation in stock or variable pay programs are also available
🎁 Perks & Benefits
Cognizant offers a wide suite of benefits for Indian employees:
- 🏥 Medical, dental, life, vision, and disability insurance
- 🏠 Flexible hybrid work options combined with office connectivity
- 🎓 Access to 3000+ learning courses and formal programs (e.g., Aspire)
- 💸 Performance-related bonuses and recognition awards
- 🏖 Paid vacation, sick leaves, parental leave, and unlimited PTO (US model)
- 🧠 Employee Assistance Program, wellness support, and gym memberships
- 🌱 Corporate social responsibility via Cognizant Foundation and Outreach programs
📝📢 How to Apply for Cognizant Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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❓ FAQs
Q1. Is this role hybrid or remote?
Hybrid – office + remote; no remote-only option.
Q2. Are freshers eligible?
Yes – experience “not mentioned,” entry-level candidates are welcome.
Q3. What shifts are required?
Night shift availability is mandatory due to business needs.
Q4. What skills are essential?
MS Office proficiency, English communication, P&C insurance domain knowledge, and attention to detail.
Q5. What’s the expected salary?
Entry roles range around ₹4–6 LPA, plus bonuses and benefits.
📎 Original Job Description Highlights:
- Role: SME‑Policy Servicing (JD 9)
- Category: Full-time, Hybrid, Night shift
- Location: Chennai, India
- Education: 15 years full-time
- Domain: Property & Casualty Insurance
- Key Skill: MS Office, English communication, CI management
- Travel: None
