Siemens best full time latest Job Support Engineer | 2024 | Pune, Chennai
| Company Name | Siemens |
| Job Role | Support Engineer |
| Job Type | Full Time |
| Location | Pune And Chennai |
| Qualification | Graduate In Relevant Field |
| Experience | Freshers And Experienced |
| Batch | 2024 And Before |
| Salary | Up To 7 LPA (Expected) |
Technical Knowledge
So the first skill set you should if you want to technical support, you should have good technical knowledge with respect to computers and computer technologies. You should have operating system, networking, you can do without in -depth knowledge but you should basic architecture, how operating systems work, you computer, software and hardware.
Problem Solving Skills for Associate Technical Support Engineer
Your technical knowledge should if you want in technical support role. Second skill that you is your problem solving skills should be Being a support role is your major job role that is you have troubleshoot or solve the So you problem solving skills.
Client Handling Skills for Associate Technical Support Engineer
You should analyze the customer’s problems and accordingly you should proper solution. So this is the second skill which is very important if you want to the technical support role. Third skill is client handling skills. You should how to handle your If you are not satisfied with
So definitely they will be angry. So you have to handle them well. You have to analyze their You have talk to and the problems. Accordingly, you them a proper optimal solution.
this is very important that you have your customers and clients well. And fourth skill is interpersonal skills. Interpersonal skills play a very important role when it comes to technical support role
Interpersonal Skills for Associate Technical Support Engineer
the client properly. Only then you can the issues and problems that they and you accordingly.
Interpersonal skills will be very useful in this because when you communicate with you should to build rapport with them. Only then they will you their doubts or queries. Or if you don’t good interpersonal skills,
then you won’t to handle the You won’t be talk to properly. So, interpersonal skills are very important in So, these are the four most important skillsets that you should
Learning Attitude for Associate Technical Support Engineer
if you want in technical support role. I won’t say that these are the only skills but definitely if you want to entry level job or want switch career when it comes to technical support role then if you have this skill set then definitely it will help And the fifth skill that I will tell you that is that you should new software. You should have a learning attitude. New software will
So you should be ready for it as well. So these are the basic skill set that you should have. If you are for freshers or entry level role, then this will be the required skill set. This your employer. So if you have skill set,
Introduction and Job Requirements of Associate Technical Support Engineer
A great news for you Power School is hiring through us. So they are hiring for associate technical support engineer. Let’s see who are eligible for this. So candidates freshers like B, B Tech, CSE or IT branch from 2018, 2019 and 2020 Pass outs can apply for this notification and also other graduates.
who are having minimum 6 months in technical support or customer support also can apply for this notification. So people who are not from computer science or IT or not from B .E .B .Tech but even if you are having 6 months of experience in tech support or customer support then you are also eligible for this notification.
Candidates the offering salary 6 .5 LPA plus free cap facility is also there so do not miss this opportunity. So comment of your duties and responsibilities part.
Answer, evaluate and prioritize incoming telephone, email and chat based requests for assistance from users experiencing problems with hardware, software, networking and other computer related technologies.
Deliver professional courteous and timely communication to customers. Diagnose and troubleshoot issues to resolve or escalate cases. Document and track cases using CRM tool. Stay current on all key support topics including product knowledge and require technical and customer support skills. Meet and exceed all expectations and established
Duties and Responsibilities of Associate Technical Support Engineer
other duties as assigned. So what are the skills they are looking for? Good communication skills, willing to work in shifts, technology basics and logic or problem solving skills. So here are some qualifications mentioned which are already there on the responsibilities part. Other than that they are also asking for strong technical aptitude skills, strong time management
Skills and Qualifications
Strong verbal and written communication skills, exemplary customer service and conflict resolution skills, ability to handle a heavy workload and juggle multiple responsibilities with frequent interruptions and schedule changes,
should be having a associate degree or equivalent work experience willing to work in shifts and in 24×7 work environment. So guys, if you are a fresher and if you are having good communication skills, just right now go to the description, I have already kept the link in the below.
just go there come to this page and apply right away. So there is a job purpose they have clearly mentioned over here this position under the general direction of both the supervisor and manager provides technical support for our award -winning K12 software systems.
This position provides world -class solutions oriented technical support with a strong focus on customer service that is designed to maximum customer satisfaction. So coming to the salary part as I have already told you 6 .5 LPA including
Job Purpose and Salary of Associate Technical Support Engineer
Along with that free cab facility. Work location is in Bangalore. Coming to the interview process which is the most important topic for this video. First one is group discussion and second one is aptitude round which is having of 40 questions and of 20 minutes.
The third one is technical interview and the last one is HR room. If you clear this, it’s done. So all the best guys. Power School is a great company to start your career and 7 LPA.
