Apply for the Service Desk L1 fresher job at Zones in Bangalore. A top IT career opportunity for graduates in 2025. Entry-level, high-paying, and exciting!
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🌟 Launch Your Tech Journey: Service Desk L1 Job at Zones, Bangalore
Why Zones?
Zones isn’t just another IT company—it’s a global tech powerhouse operating in over 120+ countries with elite partnerships including Microsoft, Apple, Cisco, and Lenovo. With a 35-year legacy and a future-focused approach to IT services like Cloud, Digital Workplace, and Security, Zones stands out as a first choice for tech careers. Whether you’re into innovation or impact, Zones offers a launchpad for young professionals ready to make a difference.
Job Role – What’s the Opportunity?
Zones is hiring fresh graduates for the role of Service Desk L1 in Bangalore. As the first point of contact for global clients, you’ll play a vital role in resolving technical issues and ensuring seamless IT support. If you’re passionate about tech and eager to grow, this is your entry point to an exciting IT career.
Key Responsibilities – What You’ll Do 🛠️
- 📞 Handle tech support queries via phone, email & chat
- 💻 Troubleshoot Windows OS, desktop hardware, and basic networking
- 🧠 Analyze problems and guide customers using diagnostic techniques
- 🗃️ Create real-time tickets and maintain accurate logs
- 🧾 Document issues, resolutions, and suggest KB/article improvements
- 🚀 Escalate complex issues and ensure SLA compliance
- 💬 Communicate clearly with team members and clients worldwide
- 🕒 Work in 24/7 rotational shifts
Qualifications & Skills Required 🎓
- 📚 Degree: BSc (IT/Computer), B.Tech/BE, BCA, MCA, M.Tech, or MSc (Computer)
- 💬 Excellent verbal and written communication
- 🖥️ Basic understanding of Windows OS, IT systems, mobile & desktop hardware
- 🤝 Team player with multitasking abilities
- 🧩 Problem-solving mindset and attention to detail
- 🕹️ Up to 6 months of IT support experience (freshers welcome!)
Why This Role is Exciting 🌈
This isn’t just another entry-level job—it’s a career starter in the dynamic world of tech. With hands-on experience, real-time global client exposure, and an environment that encourages growth, you’re not just solving problems—you’re building a future. Whether you’re a recent graduate or someone exploring IT, this role opens doors to high-growth opportunities in the digital world.
Location & Work Model 📍
📌 Bangalore, India
🏢 Work Model: In-office
Be a part of a vibrant tech hub and connect with industry leaders and innovators from day one.
About Zones 🌐
Zones, LLC is a global IT solutions leader delivering end-to-end digital services—from cloud to cybersecurity. Known for its customer-first approach and massive global reach, Zones partners with top brands to deliver cutting-edge technology. Their mission? Help businesses “Consider IT Done” with speed, precision, and innovation.
Perks & Benefits 🎁
- 💸 Competitive annual salary: INR 3 – 3.6 LPA
- 🏥 Medical insurance coverage
- ❤️ Life and accident cover
- 🏖️ Flexible leave policy
- 🧘♀️ Work-life balance support
- 🌍 Opportunity to work with international clients
- 📈 Career development in a fast-paced tech industry
📢 How to Apply for Zones Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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