Introduction

Salesforce Off Campus 2024 – Experience a transformative journey with Salesforce Off Campus 2024, a beacon of opportunities in the realm of IT. Aspiring individuals are invited to explore lucrative career paths tailored to their aspirations and qualifications. At Salesforce, we’re offering dynamic job roles like Associate Technical Support Engineer, ideal for fresh talents with 0-1 years of experience and a Engineer Graduate background. With prime locations in Hyderabad and Bangalore, our Salesforce Careers 2024 promises an environment ripe for growth and learning. For more Salesforce Jobs 2024 check the below sections.

Salesforce Off Campus 2024 – Overview

Company Name:-	Salesforce
Job Role:-	Associate Technical Support Engineer
Experience:-	0 – 1 years
Qualifications:-	Engineer Graduate
Location:-	Hyderabad, Bangalore
Salary:–	₹2–3 lakhs per year

Salesforce Off Campus 2024 – Job Responsibilities

Provide expert-level technical support via phone and web to Salesforce Marketing Cloud customers.
Manage support cases on a daily basis, including transfers from other regions.
Track and maintain all customer communications and case documentation in Service Cloud.
Respond to customer-reported issues in a timely manner, per service level agreements.
Communicate progress of resolution/ status in a timely fashion, per service level. agreements.
Manage escalations and expectations, for both customers and internal staff.
Collaborate with technical support teams in other Salesforce Clouds as needed.
Identify situations where professional services may be warranted.
Follow established support processes and procedures.
Identify improvements for improved customer experience.
Assist clients in optimizing their use of the application platform via workflow guidance or by identifying automation, proactive monitoring, and integration opportunities.
May require work outside of normal business hours, holidays, and some weekends as this role is an on-call position.

Salesforce Recruitment 2024 – Qualifications and Skills

2023 Engineering Graduate.
Upto 12 Months of Work experience.
Previous experience with Salesforce CRM, Force.com, Marketing Cloud, and its technologies is desired.
Knowledge of Internet development technologies (HTML, XML, API, SQL, etc.) is required.
Expertise in Database and relational data structures is good to have.
Large-scale, multi-tenant production environments.
API Programming or Software Development.
Software Design Lifecycle.
Be a dependable, motivated, self-starter, with the ability to work independently when required.
Previous experience working with scripting languages and/ or APIs is a bonus.
Previous Marketing Cloud experience is a bonus.
Marketing Cloud Email Specialist Certification is a bonus but not required.

How to Apply

To apply for the Salesforce, follow these steps:

Click On “Apply Now” button it will redirect to official website of Salesforce careers portal and navigate to the internship section.
Search for the Performance Testing Internship opportunity and click on the apply button.
Fill out the application form with your personal and educational details.
Upload your resume, cover letter, and any other required documents.
Submit your application and await further communication from the Salesforce recruitment team.