Red Hat is hiring Technical Support Engineer – Apply Now!
About the job
The Red Hat Global Support Services team is looking for a highly-skilled Technical Support Engineer with excellent technical and customer service skills to join us in Pune, India. In this role, you’ll become an expert on Red Hat technologies, including Red Hat Enterprise Linux (RHEL) and our storage and cloud solutions, and you will provide technical support for our enterprise customers both online and over the phone. As a Technical Support Engineer, you will be responsible for performing basic investigation and troubleshooting to resolve difficult customer issues quickly and effectively. The customers you’ll interact with are often other engineers, so we’ll need you to develop your technical skills by becoming a Red Hat Certified Engineer (RHCE) and getting up to speed with our storage system.
About Red Hat
We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.
Red Hat Recruitment 2024 | Overview
| Company name | Red Hat |
| Job Role | Technical Support Engineer |
| Work Location | Pune, India |
| Job Type | Full Time |
| Experience | Entry Level |
| Qualification | Graduation |
| Batch | Not Mentioned |
| Package | INR 7 – 11 LPA(Expected) |
What you’ll be doing:
- Helping customers: You’ll assist businesses that use Red Hat products.
- Working around the clock: You’ll work different shifts to support customers worldwide.
- Fixing problems: You’ll identify and solve technical issues.
- Making customers happy: You’ll provide excellent customer service.
- Collaborating with experts: You’ll work with other engineers to find solutions.
- Sharing knowledge: You’ll contribute to a global knowledge base.
Basically, you’ll be a technical problem-solver for Red Hat customers.
Red Hat Eligibility Criteria:
- Any Bachelor’s Degree.
Skills and qualities you’ll need:
- Linux expertise: Strong knowledge of Linux systems, especially in business settings.
- Technical know-how: Deep understanding of Linux’s core components.
- Problem-solving skills: Ability to identify and fix issues efficiently.
- Time management: Skill in handling multiple tasks and prioritizing effectively.
- Customer focus: Dedication to providing excellent customer service.
How to Apply for Red Hat Recruitment 2024?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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