Quality Analyst at Lenovo Bengaluru – competitive salary up to ₹12 LPA, perks, employee culture, and safer hiring process. Apply via official Lenovo channels.
Table of Contents
Don’t Miss This Lenovo Hiring Alert
Job Role & Category
- Role: Quality Analyst
- Category: Full-time, On-site (Bangalore, India)
Why Join Lenovo?
Lenovo is a US$69 billion global technology powerhouse, ranked #196 in the Fortune Global 500, serving millions of customers across 180 markets. Its bold vision—Smarter Technology for All—spans PCs, AI-enabled devices, infrastructure, solutions, and services, driving future-facing innovation and inclusion globally.
In India, Lenovo is Great Place to Work®-certified and recognized among India’s Best Workplaces in IT & IT-BPM (2022–2024). The company culture is praised for its respect, transparency, and strong work-life balance.
Job Summary
As a Quality Analyst, you will audit service orders, field delivery, parts & logistics, and customer care cases to provide actionable process improvement insights. You’ll coach teams, conduct feedback sessions, and drive process excellence within Lenovo’s service ecosystem.
Key Responsibilities
- 📝 Audit Voice & Non-Voice service orders, Field Service delivery, Parts & Logistics, and Customer Care cases.
- 📈 Provide actionable insights to improve quality performance and service processes.
- 🗣 Conduct coaching sessions and team huddles as required.
- 🚀 Identify and initiate process improvement opportunities and projects.
- 🆘 Deliver feedback and support training program development for all verticals involved in service.
(All responsibilities are directly from the job description.)
Who Can Apply?
- Education: Not specified in the job description.
- Experience: Not mentioned in the job description.
- Required Skills:
- Prior knowledge of Quality Process.
- Excellent communication skills in English and Hindi (written & verbal).
- Strong interpersonal, soft, and teamwork skills.
- Familiarity with learning & development concepts.
- Basic knowledge of MS PowerPoint, Word, and Excel.
- Understanding of Service Industry KPIs.
- Professional customer service skills and positive attitude.
- Flexibility to take up challenges.
- Knowledge of After-Sales Services Industry and process audits.
Work Location & Type
- Location: Bangalore, Karnataka, India
- Work Type: Full-time, On-site
No mention of hybrid or remote.
Salary Insights
- Lenovo India Quality Analyst Salaries: ₹7.7 LPA to ₹12.2 LPA for employees with 6–8 years of experience.
- General Quality Analyst Salaries (Bengaluru Market): ₹4.24 LPA to ₹7.6 LPA total compensation; median approx. ₹5.6 LPA.
Based on market data, salary may range between ₹6–12 LPA, with top performers likely earning up to ₹12 LPA or more. Performance-based pay may be available for top candidates.
Perks & Benefits
Based on Lenovo India employee reports and official sources, here are the most frequently mentioned perks:
- 🏥 Medical & Health Insurance (including floater family coverage).
- 🏝 Vacation & Paid Time Off—includes casual leave and unlimited flexibility for many roles.
- 🍼 Maternity & Paternity Leave (e.g., 4 weeks paternity).
- 💻 Employee Discount on Lenovo products (~25%).
- 🧠 Well-being & Legal Resources through LEAD programs: mental health support, caregiving, legal help, financial planning, fitness coaching, health savings, etc.
FAQs
- What’s the selection process?
Lenovo conducts role-aligned screening, interviews (audio, video, or in-person), final selection, and offer approval—all via official recruiters. Beware of job scams. - Is this job remote?
No—work is full-time and on-site in Bangalore. Remote is not mentioned. - What skills are preferred?
Basic audit and quality process experience, communication (English & Hindi), MS Office, understanding of KPIs, team collaboration, and after-sales service knowledge. - What’s the expected salary?
Estimated range: ₹6–12 LPA, based on Lenovo-specific data and the broader Bangalore market. - When is the last date to apply?
Not mentioned—apply as soon as possible after the August 5, 2025 job posting.
📢 How to Apply for Lenovo Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
APPLY LINK
📢 Share this opportunity with your friends 😇😇😇😇