Join Genpact as Process Associate Insurance Claims in Lucknow! Freshers eligible, 24/7 shifts, full-time role with growth opportunities & benefits.
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Join Genpact as Process Associate Insurance Claims in Lucknow!
Job Role & Category:
- Role: Process Associate, Insurance Claims
- Category: Full-Time, Operations
🏢 Why Join Genpact?
Genpact (NYSE: G) is a global leader in advanced technology services and digital transformation, serving over 750+ clients across 30+ countries with 140,000+ employees worldwide. As pioneers in business process management, Genpact partners with Fortune Global 500 companies to drive innovation through AI, automation, and data analytics. Their revolutionary AI Gigafactory – an industry-first accelerator – scales cutting-edge technology solutions helping enterprises work smarter and grow faster. With annual revenues exceeding $4.4 billion, Genpact has established itself as a powerhouse in delivering lasting business value through operational excellence.
The company’s culture thrives on curiosity, courage, and innovation, built on a foundation of integrity and inclusion. Recognized as a Great Place to Work® in multiple countries and featured in Forbes’ World’s Best Employers list, Genpact offers employees the opportunity to work at the forefront of AI and digital innovation. Their commitment to continuous learning, diversity, and employee development makes them an ideal destination for professionals looking to accelerate their careers in the tech-driven business services sector.
📝 Job Summary
Join Genpact as a Process Associate in Insurance Claims, where you’ll be responsible for handling insurance claims and queries while delivering excellent customer service. This role offers freshers an excellent entry point into the insurance industry with opportunities to work on varied volumes of workloads and develop expertise in claims processing and settlements. You’ll be part of a dynamic team driving transformation for global insurance enterprises through technology and operational excellence.
🔧 Key Responsibilities 🔧
- 📋 Understand and comprehend insurance claims with good customer service attitude to clearly articulate resolutions
- 🎯 Handle varied volumes of workloads and reach targets and deadlines on a timely basis
- 🤝 Demonstrate and cultivate customer focus, teamwork, accountability, initiative and innovation
- 🔍 Demonstrate high level of personal integrity and investigation/negotiation skills
- 💪 Display high level of self-motivation, energy and flexibility
- 📞 Responsible for handling claims/queries efficiently
- 💼 Apply working knowledge of claims or settlements & claims processing
- ⏰ Work in 24*7 shift timings as per business requirements
✅ Who Can Apply?
- 🎓 Education: B.Com/BBA/BA/BSc (Any Non-Tech Graduate)
- 💼 Experience: Freshers are eligible
- 💡 Required Skills:
- Good knowledge of Excel and MS Access Database
- Proficient in English language – both written and oral
- 🌟 Preferred: Insurance client experience will be an added advantage
- 📜 Certifications: Not specified in job description
🌍 Work Location & Type
- Location: Lucknow, India
- Work Type: Full-time, Onsite
- Schedule: 24*7 shift timings (rotational shifts)
- Job Posting Date: November 4, 2025
💰 Salary Insights
Based on industry standards for Process Associates in Insurance at Genpact Lucknow:
- Freshers: ₹3-4 LPA
- 1-2 Years Experience: ₹4-5.5 LPA
- Performance-Based Pay: Quarterly incentives and annual bonuses
- Shift Allowances: Additional compensation for night shifts
- Growth Potential: Up to ₹6-8 LPA within 2-3 years with promotions
Actual compensation varies by experience, skills, and performance metrics.
🎁 Perks & Benefits
Genpact offers comprehensive benefits package:
- 🏥 Health Insurance: Medical coverage for employee and dependents
- 💸 Performance Bonus: Quarterly and annual performance-based incentives
- 🚌 Transportation: Cab facility for night shifts and late hours
- 📚 Learning & Development: Access to Genome platform with 8000+ courses
- 🏖️ Time Off: Paid leave, sick leave, and casual leave policies
- 🎯 Career Growth: Internal job postings and promotion opportunities
- 🤝 Work Culture: Values-driven environment focusing on innovation and inclusion
📝 How to Apply
📢 How to Apply for Genpact Process Associate Recruitment 2025:
- Click on the “Apply Now” button below
- Register or login to Genpact careers portal
- Fill in your personal and educational details
- Upload your updated resume (PDF format preferred)
- Complete the assessment if prompted
- Review all information carefully
- Submit your application and note the reference number
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Note: Genpact does not charge any fees for job applications. Beware of fraudulent requests for payment.
❓ Frequently Asked Questions (FAQs)
Q1: What is the selection process for Genpact Process Associate role?
A: Typically includes online application, aptitude test, versant test (English proficiency), operational interview, and HR round. The entire process usually takes 1-2 weeks.
Q2: Is this role suitable for freshers with no prior experience?
A: Yes! Freshers are explicitly eligible for this position. Genpact provides comprehensive training to all new joiners.
Q3: What are the shift timings for this role?
A: This is a 24*7 role with rotational shifts including night shifts. Specific shift timings will be communicated during the selection process.
Q4: Does Genpact provide transportation for night shifts?
A: Yes, most Genpact locations provide cab facilities for employees working in night shifts and late hours, especially for female employees.
Q5: What are the career growth opportunities in this role?
A: Career progression typically follows: Process Associate → Senior Process Associate → Team Lead → Assistant Manager → Manager. Internal mobility across different processes is also available.