Exciting opportunity as an Order Management Associate in Bengaluru! Manage orders, support billing, and handle customer queries. Hybrid work model with top-notch benefits. Apply today!
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🌟 Why Join as an Order Management Associate?
Looking to build a career in sales and professional services with a global leader? This Order Management Associate role in Bengaluru offers an exciting opportunity to enhance your skills in order processing, customer support, and data management.
Join a company that values work-life balance, encourages continuous learning, and offers comprehensive benefits to help you thrive.
🖥️ Job Role: What Does an Order Management Associate Do?
As an Order Management Associate, you’ll play a key role in ensuring smooth order processing, maintaining customer data, and providing excellent service to internal stakeholders.
🔹 Key Responsibilities
✅ Manage the order process for select products, ensuring timely and accurate fulfillment.
✅ Enter orders into specialized permissioning or electronic fulfillment systems.
✅ Handle customer queries professionally, ensuring clear communication.
✅ Escalate delays or issues to senior team members as needed.
✅ Support the billing team by validating invoices and portals.
✅ Manage subscription maintenance, including renewals and access-related concerns.
✅ Maintain and modify customer master data with accuracy.
✅ Monitor group email accounts to ensure timely responses to requests.
✅ Meet defined standards for quality, productivity, and service targets.
📋 Key Skills & Qualifications
To excel in this role, you’ll need the following skills:
🏆 Essential Skills
✔️ Data Interpretation Skills – Ability to analyze and manage customer data efficiently.
✔️ Computer Proficiency – Experience with tools like SAP and Salesforce is advantageous.
✔️ Customer Focus – Strong commitment to delivering exceptional service.
✔️ Detail-Oriented – Ability to manage multiple tasks with precision.
✔️ Time Management – Strong multitasking skills with a focus on meeting deadlines.
✔️ Excellent Communication Skills – Clear verbal and written communication to handle customer queries.
✔️ Independent Working Skills – Ability to prioritize tasks and escalate issues when necessary.
✔️ Flexibility to Work Night Shifts – Required to align with international business hours.
🎯 Why This Role is Exciting
Joining as an Order Management Associate offers multiple benefits:
📈 Global Exposure: Collaborate with teams and clients across international markets.
💻 Tech Skill Enhancement: Work with advanced tools like SAP and Salesforce.
🌍 Flexible Work Model: Enjoy the freedom of a hybrid work environment.
🚀 Career Growth Opportunities: Develop skills that can lead to leadership roles.
🌟 Impactful Work: Play a vital role in improving customer satisfaction.
🌍 Location & Work Model
📍 Location: Bengaluru, Karnataka, India
🕒 Work Model: Hybrid (2-3 days per week in the office)
📚 Qualifications & Eligibility
✅ Graduate/Post-Graduate in Commerce, Accounting, or a related field.
✅ Candidates with experience in SAP or Salesforce will have an advantage.
💰 Perks & Benefits
🎯 Comprehensive Benefits: Flexible vacation plans, mental health support, and retirement savings.
💬 Work-Life Balance: Enjoy flexible policies with up to 8 weeks of remote work per year.
📚 Learning Opportunities: Access top-notch training and career development programs.
🤝 Inclusive Culture: Work in an environment that values diversity and inclusion.
🌍 Social Impact Programs: Participate in community service with two paid volunteer days annually.
📢 How to Apply for thomson reuters Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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❓ Frequently Asked Questions (FAQs)
1. Is experience required for this role?
While experience in SAP, Salesforce, or order management is beneficial, candidates with strong data interpretation skills and customer focus are encouraged to apply.
2. What are the working hours for this role?
This role may require working during night shifts to align with international business hours.
3. Is this a full-time or part-time position?
This is a full-time role with a hybrid work model.
4. What tools should I be familiar with?
Experience with SAP, Salesforce, and other order management tools is preferred but not mandatory.
5. What is the hybrid work model like?
You’ll be required to work 2-3 days per week from the office while enjoying flexibility for remote work.
🔥 Don’t Miss Out on This Opportunity!
If you’re passionate about order management, enjoy interacting with stakeholders, and want to thrive in a supportive work environment, this role is perfect for you.
📢 Apply now and take the first step toward an exciting career as an Order Management Associate!