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Oracle Recruitment Drive 2025 | Overview
Job Role: Support Analyst
Work Experience: Freshers/ Experience
Job Description
The role of Technical Support Analyst – Cloud Payments is based in Orlando, Florida. As part of the Payment Operations team, you will support Oracle Payment Cloud Services, ensuring smooth transactions, resolving payment-related issues, and providing comprehensive support to clients and internal teams.
Roles & Responsibilities
What you’ll do:
- Provide Technical Support: Help customers with issues related to Windows, Mac, and various software and hardware problems.
- Troubleshoot Issues: Diagnose and fix problems with Active Directory, printers, and other systems.
- Manage Tickets: Document and track customer issues in a ticketing system.
- Handle Calls: Answer calls from customers and provide solutions.
- Educate Customers: Introduce new customers to Oracle and its products.
- Learn and Grow: Gain knowledge of Oracle’s technologies and applications.
Educational Qualifications
To be eligible, candidates must have:
- Degree Requirements: A Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related fields.
- Academic Performance: A minimum of 60% marks or 6.0 CGPA on a 10-point scale.
Skills and Competencies
Ideal candidates should demonstrate the following:
What you need:
- Strong Communication Skills: Ability to explain technical concepts clearly.
- Technical Knowledge: Understanding of Windows, Mac, Active Directory, and other technologies.
- Problem-Solving Skills: Ability to diagnose and fix issues.
- Customer Service Skills: Ability to handle customer inquiries and resolve issues.
- Flexibility: Willingness to work different shifts.
Additional Requirements
- No Backlogs: Candidates must have cleared all academic backlogs.
- Adaptability: Ability to multitask and thrive in dynamic environments.
- Shift Work: Availability for weekend support and working in rotational shifts (24×7).
Work Location
BENGALURU, KARNATAKA, India
Expected Salary
Up to ₹8 LPA*
How to Apply for Oracle Off Campus 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
APPLY LINK
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