Infosys Recruitment 2024 Drive for Process Executive

Infosys Recruitment 2024 for 2024, 2023, 2022 Batch Freshers | Careers Page Link at infosys.com: This article gives you precise information about Infosys Job Openings 2024. Now the Infosys Recruitment Team is making arrangements to recruit candidates of freshers for multiple vacant positions in the company in various categories. Willing candidates who are searching for a job in the It industry can apply for the Infosys Careers 2024 For Freshers. Generally, the Infosys recruitment team will select the candidates by conducting Walkins, Campus Drives, and Infosys Referral Drives across the country at various locations.

Infosys Recruitment 2024

Company Name:Infosys
Job Role:Process Executive
Qualifications:Any Graduate
Experience:0 – 1 Year
Expected Salaryup to ₹3.5 LPA*
Job Type:Full Time
Location:Pune

NOTE: “The salary/stipend (if stated) here is an estimation and has been collected from various sources such as   Glassdoor, Ambitionbox, Quora etc. We do not guarantee the accuracy of the stated amount.”

Responsibilities

Provide first-level resolution to the customers Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary. Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language. Build rapport with customers through active listening, effective communication, and attention to detail. Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution. Document and track customer interactions and technical issues in the service management system. Stay up-to-date with product knowledge and industry trends to provide accurate information and support. Participate in ongoing training and upskilling programs to enhance technical and customer service skills.

Preferred Skills:

Customer Service->Regular CS

Educational Requirements

Graduate

Service Line

BPO Service Line

How to Apply Infosys

To apply for the Infosys, follow these steps:

  1. Click On “Apply Now” button it will redirect to official website of Infosys careers portal and navigate to the internship section.
  2. Search for the Performance Testing Internship opportunity and click on the apply button.
  3. Fill out the application form with your personal and   educational details.
  4. Upload your resume, cover letter, and any other required documents.
  5. Submit your application and await further communication from the Infosys recruitment team.

Apply Now

Infosys Recruitment 2024 Drive for Process Executive