Introduction
HP Recruitment 2024: Are you passionate about technology and helping others? Look no further! HP Bangalore is offering an exciting opportunity for individuals who possess technical skills and a customer-centric approach. As a Poly Technical Support Associate, you’ll be at the forefront of delivering exceptional support to customers while working with cutting-edge technology.
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HP Recruitment 2024
HP Recruitment 2024
| Company Name: | Hewlett-Packard (HP) |
| Job Role: | Poly-Technical Support Associate |
| Qualifications: | Any Graduate |
| Experience: | Freshers |
| Salary: | 4.1 Lakhs per year ( Expected ) |
| Job Type: | Full Time |
| Location: | Bangalore |
HP Recruitment 2024 The role
Poly is seeking a qualified candidate who can work as a 1st Level Technical Support Representative. Candidates with basic computing knowledge will be preferred for initial troubleshooting with customers and partners.
Key Responsibilities
- Creates Cases within supplied Customer Relationship Management (CRM) system
- Provides direction to customers promoting online self-service and web based solutions
- Work with customers in a phone based remote role, e- support, e-chat, or similar environment
- Escalates unresolved customer issues to Tier 2.
- Manages and updates customer issues and requirements and responds in a timely manner
- Proactively assists customers and takes ownership of issues assigned and handled.
- Achieves specified performance goals
- Ready to learn and upskill to advance technical role.
- Adaptive to night shift without any persistent ailment or hindrance to work-life balance.
What does HP expect you to bring?
- Fluent English with preferrable Neutral accent.
- Prior experience in tech support with insights into modern day peripherals would be a plus.
- Basic knowledge of Computers and modern day accessories.
As a person you feel confident with:
- Problem solving and troubleshooting skilled
- Customer Focused
- Self-driven and independent and able to manage own time, goals & objective
- People oriented and a team player
- Strong communication skills, ability to build and maintain internal and external relationships
- Ability to work and perform under pressure
What does HP offers in return?
- Working in one of world’s leading companies in to delivering simply smarter communication with innovative design and technology;
- Technical development & career program
- Smarter working
- Working in an international environment.
How to Apply HP Recruitment 2024
To apply for the HP Recruitment 2024 , follow these steps:
- Click On “Apply Now” button it will redirect to official website of HP careers portal and navigate to the internship section.
- Search for the Performance Testing Internship opportunity and click on the apply button.
- Fill out the application form with your personal and educational details.
- Upload your resume, cover letter, and any other required documents.
- Submit your application and await further communication from the Xiaomi recruitment team.
Apply Now
