Groww is hiring candidates for the role of Customer Success Executive for the Across India locations. The complete details about Groww Recruitment Drive are as follows.
Table of Contents
Groww Recruitment Drive:
| Company Name: | Groww |
| Job Position:- | Customer Success Executive |
| Job Location:- | Across India |
| Qualification: | Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM). |
| Salary Package:- | As per Company Standards |
| Job Type: | Full Time Job |
Qualification
● Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
● 50% cutoff – 10th, 12th and Graduation.
● No backlogs and Gap years during education
Responsibilities
● Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
● Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
● Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
● Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
Skills and Expertise
At Groww, customer-centricity is displayed in everything we do. We are obsessed with providing a seamless experience for our customers. Regardless of the touchpoints, our Customer Success Team ensures the customer finds what s/he needs in a fast and easy way. To make this happen, we are looking for dynamic and energetic professionals with good communication skills who demonstrate a customer-first attitude. This role is critical as it is the first point of call for the customers.
Expectations from successful candidates are
1. Eagerness to learn about the company’s products and their capabilities.
2. Ability to manage high volume of inbound customer queries.
3. Technical aptitude and the ability to understand and explain complex concepts in simple terms.
4. Ability to empathize with the customer and high customer centricity.
5. Knowledge of other regional languages is helpful if the company works within the country.
How to Apply
To apply for the Groww, follow these steps:
- Click On “Apply Now” button it will redirect to official website of Groww careers portal and navigate to the internship section.
- Search for the Performance Testing Internship opportunity and click on the apply button.
- Fill out the application form with your personal and educational details.
- Upload your resume, cover letter, and any other required documents.
- Submit your application and await further communication from the Groww recruitment team.
Apply Now
