GET READY Fresher for Zomato Associate Accelerator Program (ZAAP)

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GET READY Fresher for Zomato Associate Accelerator Program (ZAAP) | Apply Now!!

About Zomato

Zomato is an Indian multinational restaurant aggregator and food delivery company. It was founded by Deepinder Goyal and Pankaj Chaddah in 2008. Zomato provides information, menus and user-reviews of restaurants as well as food delivery options from partner restaurants in more than 1,000 Indian cities and towns, as of 2022–23. Zomato rivals Swiggy in food delivery and hyperlocal space.

Zomato Recruitment drive | Overview

Job Role : Associate || Customer Experience

Experience Level : Early Professional | Fresher

Full Time / Part Time : Full-time

Zomato Recruitment drive | What you’ll do:

  • Customer Support: Assist customers with their queries and issues via various channels (chat, call, email).
  • Problem-Solving: Identify and resolve customer problems efficiently.
  • Gather Feedback: Collect customer feedback and share insights with the team.
  • Continuous Improvement: Suggest improvements to the customer service process.

Zomato Recruitment drive | What you’ll need:

  • Qualification : Any Bachelor’s degree
  • Customer Focus: A strong focus on customer satisfaction.
  • Communication Skills: Excellent verbal and written communication skills.
  • Problem-Solving Skills: Ability to identify and resolve issues.
  • Empathy: Ability to understand and respond to customer needs.
  • Adaptability: Ability to adapt to changing situations.

Please note: This is a Work From Office role.

Work Location

Hyderabad and Delhi

How to Apply for Zomato Off Campus 2024?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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