Enphase Energy is hiring Customer Support Engineers in Bangalore! Freshers with B.E/B.Tech in Electrical are eligible. Explore key responsibilities, qualifications, and apply today!
Enphase Energy Hiring Customer Support Engineers – Freshers Can Apply! 💼
Why Join Enphase Energy?
Enphase Energy is a global leader in solar technology, with innovative solutions that empower people to generate, save, and manage their own power. With over 68 million products installed across 145+ countries, Enphase is revolutionizing clean energy solutions.
If you’re a recent graduate looking to kickstart your career in customer support, this role is your chance to join a fast-growing, impactful company.
🔍 Job Role: Associate Customer Support Engineer
As a Customer Support Engineer, you’ll play a key role in delivering top-notch support for Enphase customers, resolving technical issues, and ensuring customer satisfaction.
🛠️ Key Responsibilities
✅ Handle inbound emails, chats, and phone calls from Enphase customers.
✅ Troubleshoot and resolve technical issues related to Enphase products.
✅ Process, approve, and execute warranty claims.
✅ Provide pre-sales support and product information.
✅ Assist with activating new Enphase sites.
✅ Document all customer interactions in CRM/Help Desk platforms.
✅ Collaborate with Enphase Engineering to track and resolve field issues.
✅ Participate in ongoing product training to stay updated.
✅ Represent Enphase Energy professionally in all communications.
✅ Follow company policies and perform additional duties as assigned.
📋 Qualifications & Skills Required
🔹 B.E/B.Tech in Electrical Engineering (or related field).
🔹 Freshers with:
- 60% and above in 10th & 12th grades.
- 70% and above in graduation (mandatory).
🔹 Strong verbal and written communication skills in English.
🔹 Proficiency in computer skills; Mac OS knowledge is desirable.
🔹 Basic understanding of electrical concepts, AC/DC circuits, or electronics.
🔹 Exposure to solar/PV environments is a plus.
🌍 Location & Work Model
📍 Bangalore, India (Hybrid)
🕒 Shift Timing: Rotational shifts including weekends, nights (9:00 PM & 11:00 PM), and 24/7 support coverage.
💰 Perks & Benefits
✨ Opportunity to work with a global clean energy leader.
✨ Gain valuable experience in technical support and customer service.
✨ Work in a dynamic, fast-paced environment with exciting projects.
✨ Be part of Enphase’s mission to advance sustainable energy solutions.
How to Apply for Enphase Energy Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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