High-Paying Customer Solution Center Representative at HP – Kickstart Your Tech Support Career | Up to ₹6.5 LPA

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Apply for HP’s Customer Solution Center Representative job in Bengaluru. Full-time tech support, 0–2 yrs, growth, performance-based pay, top perks.

Apply for HP’s Customer Solution Center Representative job

Job Role & Category

  • Role: Customer Solution Center Representative
  • Department: Services
  • Category: Full-Time

Why Join HP?

HP is a global technology leader known for PCs, printers, and end-to-end solutions that power consumers and enterprises in 170+ countries. Its mission centers on creating technology that makes life better for everyone, everywhere—backed by strong commitments to sustainability and digital innovation.

In India, HP’s engineering and services teams are recognized for customer-centric support, learning culture, and a collaborative workplace. HP regularly appears on lists honoring sustainability and diversity, and offers clear pathways for growth in customer support, IT services, and cloud-driven environments.

Job Summary

Join HP’s Services team to troubleshoot and resolve hardware/software issues for internal and external customers via phone and electronic channels. You’ll craft clear case summaries for the Knowledge Management System (KMS), collaborate to meet SLAs, and contribute to projects with research and data analysis—great foundations for a long-term tech support career.

Key Responsibilities 🔧

  • 🛠️ Resolve technical issues (hardware/software) using proactive notifications and support tools
  • ☎️ Provide guidance to customers via telephone and electronic support channels
  • 📝 Document case summaries and resolutions; contribute to the KMS
  • 🧭 Proactively guide customers to prevent repeat problems; represent HP in customer/vendor interactions and events
  • 🧰 Use relevant frameworks to implement effective solutions and drive technical excellence
  • 🔎 Perform root cause analysis (RCA) on outages/trends to provide timely resolutions and feedback
  • 🤝 Collaborate with team members to meet internal/external SLA commitments
  • 📊 Support projects through research and data analysis; share regular updates on progress and blockers
  • 🧾 Maintain stakeholder relationships and share information via standardized reports

Who Can Apply?

  • 🎓 Education: Four-year degree in any area, or related discipline; or commensurate work experience/demonstrated competence
  • 💼 Experience: Typically 0–2 years (preferably in remote/telephone support, technologies, customer environments)
  • 💡 Required Skills/Tools:
    • Technical: AWS, Linux/Unix, Operating Systems, TCP/IP, Debugging, Root Cause Analysis, Scripting, SQL, Python, Java, SaaS, Automation, Product/Technical Support, CRM, Workflow Management
    • Core skills: Effective communication, results orientation, learning agility, digital fluency, customer centricity
  • 📜 Certifications: Not specified in job description (Preferred Certifications: NA)

Work Location & Type

  • Location: Bengaluru, Karnataka, India
  • Work Type: Full-Time
  • Work Model: Not specified in job description
  • Shift: No shift premium (India)
  • Travel: Not specified in job description
  • Relocation: Not specified in job description

Salary Insights (India)

  • For Customer/Technical Support roles in Bengaluru at large MNCs (0–2 years experience), expected pay typically ranges from ₹3.5–6.5 LPA
  • Performance-Based Pay may apply in addition to base salary
  • Compensation varies by experience, certifications, technical stack, and interview performance

Keywords: high-paying tech support job, IT support, customer support engineer, AWS support, SaaS support, Bengaluru jobs, HP careers

Perks & Benefits

Common benefits at HP and across top tech firms in India typically include:

  • 🏥 Health insurance (employee + dependents)
  • 💸 Performance bonus and annual pay reviews
  • 🏦 Provident Fund (PF), gratuity, and life insurance
  • 🧑‍💻 Flexible work practices depending on team needs
  • 📚 Learning programs, upskilling, and certification support
  • 🧘 Employee Assistance Programs and wellness benefits
  • 🏖 Paid time off, holidays, and parental leave
    Note: Exact benefits for this role are not listed in the JD. Verify with HP during the hiring process.

📢 How to Apply for HP Recruitment 2025?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on “Apply”.
  2. If you have not registered before, create an account.
  3. After registration, log in and fill in the application form with all the necessary details.
  4. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  5. Verify that all the details entered are correct.
  6. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section

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FAQs

  • What is the selection process?
    • Not specified in job description. Typically includes application review, a tech/support assessment, and interviews (technical + behavioral).
  • Does this job allow remote work?
    • Work model is not specified in the job description.
  • Is this role open to freshers?
    • The JD states “typically 0–2 years,” so freshers with relevant skills may apply.
  • What skills are required?
    • From the JD: AWS, Linux/Unix, OS, TCP/IP, SQL, Python/Java, SaaS, debugging/RCA, scripting, CRM, workflow tools; plus strong communication and customer centricity.
  • What’s the last date to apply?
    • Not specified in job description.

Disclosure

  • Role details (summary, responsibilities, eligibility, location, work model, apply steps) are taken strictly from the provided JD.
  • Salary and benefits are based on typical India market data for similar roles and may vary. Always confirm on HP’s official careers page and with the recruiter.
  • HP is an Equal Opportunity Employer (EEO).

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