🔥 High-Paying Customer Service Associate Jobs at Accenture – Remote & Onsite Roles for Freshers (2025)

Apply for top-paying Customer Service Associate roles at Accenture – Mumbai-based with hybrid options, fresher-friendly, high salary growth & global career boost in 2025.

Role: Customer Service New Associate | Category: Full-Time, Hybrid/Onsite


🔥 High-Paying Customer Service Associate Jobs at Accenture – Remote & Onsite Roles for Freshers (2025)


Why Choose Accenture?

Accenture is a global leader in digital, cloud, and security services, empowering professionals across 120+ countries. Known for innovation and a vibrant work culture, Accenture offers excellent growth opportunities, competitive salaries, and flexibility to work remotely or onsite in Mumbai. Join a top MNC that prioritizes learning, career advancement, and employee well-being for your 2025 career boost! 🌍🚀


Job Summary

As a Customer Service New Associate at Accenture, you’ll be the first point of contact for client queries around billing, packages, and technical support. This role offers a clear career path in customer service operations with global exposure and excellent salary growth potential. Perfect for freshers aiming to launch their career with a top-tier company.


Key Responsibilities 🔧

  • Handle customer queries related to billing, package details, and technical issues via phone, chat, and email 📞💬
  • Personalize customer conversations to enhance experience and create sales opportunities 💡
  • Multi-task using various applications while adhering to compliance and quality standards 💻
  • Collaborate with support teams for quick resolution of customer requests 🤝
  • Maintain detailed documentation, notification, escalation, and follow-up for all incidents 📋
  • Achieve first-time resolution to maximize customer satisfaction (CSAT, NPS) 🌟
  • Monitor productivity metrics including Average Handle Time (AHT) and adherence to breaks ⏰
  • Display strong communication skills and ownership of the customer journey 📢
  • Work efficiently under pressure and maintain high standards of integrity and punctuality 🕒
  • Participate actively in quality and compliance initiatives to improve service delivery ✔️

Who Can Apply? ✅

  • Any graduate from Govt. recognized universities 🎓
  • Freshers with 0-2 years experience in customer service or related roles welcome!
  • Strong English communication and multitasking abilities essential 🗣️💼
  • Basic understanding of customer service tools and applications
  • Flexible to work in rotational shifts and hybrid onsite Mumbai office model 🌆
  • Positive attitude, quick learner, detail-oriented, and results-driven mindset required
  • Prior experience (6 months+) in service desk or call center is a plus but not mandatory

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Work Location & Type 🌍

  • Mumbai-based with hybrid work options combining remote and onsite shifts
  • Flexible working hours to accommodate business needs including rotational shifts
  • Opportunity to connect and collaborate with global teams across multiple time zones

Salary Insights 💰

  • Competitive salary package with high growth potential for freshers (₹3–6 LPA approx.)
  • Performance-based pay and incentive bonuses linked to customer satisfaction and productivity
  • Benefits include health insurance, remote work stipend, and learning budgets to enhance your career

About Accenture 🏢

Accenture is a global professional services powerhouse with 699,000+ employees worldwide. We specialize in cutting-edge digital, cloud, and security services spanning over 40 industries. Accenture’s commitment to innovation and diversity creates a thriving culture for career development and global exposure. Join a company that embraces change and empowers its workforce to succeed in the fast-evolving tech and consulting landscape.


Perks & Benefits 🎁

  • Comprehensive Health Insurance coverage 🏥
  • Remote Work Stipend & Flexible Hours for work-life balance 💻⏰
  • Extensive Learning & Development Budget for upskilling 📚
  • Performance Bonuses & Recognition Programs 💸
  • Inclusive & supportive workplace culture promoting diversity & growth 🌈

📢 How to Apply for Accenture Recruitment 2025?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on “Apply”.
  2. If you have not registered before, create an account.
  3. After registration, log in and fill in the application form with all the necessary details.
  4. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  5. Verify that all the details entered are correct.
  6. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section

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FAQs

Q: Is this role suitable for freshers?
A: Absolutely! Fresh graduates with 0-2 years experience are encouraged to apply.

Q: Are remote work options available?
A: Yes, hybrid work options are offered, with flexibility between onsite Mumbai office and remote work.

Q: What skills are essential?
A: Strong communication, multitasking, problem-solving, and customer service tools knowledge.

Q: What is the last date to apply?
A: Positions are filling fast — apply as soon as possible for 2025 batch!

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