Apply for top-paying Customer Service Associate roles at Accenture – Mumbai-based with hybrid options, fresher-friendly, high salary growth & global career boost in 2025.
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Role: Customer Service New Associate | Category: Full-Time, Hybrid/Onsite
🔥 High-Paying Customer Service Associate Jobs at Accenture – Remote & Onsite Roles for Freshers (2025)
Why Choose Accenture?
Accenture is a global leader in digital, cloud, and security services, empowering professionals across 120+ countries. Known for innovation and a vibrant work culture, Accenture offers excellent growth opportunities, competitive salaries, and flexibility to work remotely or onsite in Mumbai. Join a top MNC that prioritizes learning, career advancement, and employee well-being for your 2025 career boost! 🌍🚀
Job Summary
As a Customer Service New Associate at Accenture, you’ll be the first point of contact for client queries around billing, packages, and technical support. This role offers a clear career path in customer service operations with global exposure and excellent salary growth potential. Perfect for freshers aiming to launch their career with a top-tier company.
Key Responsibilities 🔧
- Handle customer queries related to billing, package details, and technical issues via phone, chat, and email 📞💬
- Personalize customer conversations to enhance experience and create sales opportunities 💡
- Multi-task using various applications while adhering to compliance and quality standards 💻
- Collaborate with support teams for quick resolution of customer requests 🤝
- Maintain detailed documentation, notification, escalation, and follow-up for all incidents 📋
- Achieve first-time resolution to maximize customer satisfaction (CSAT, NPS) 🌟
- Monitor productivity metrics including Average Handle Time (AHT) and adherence to breaks ⏰
- Display strong communication skills and ownership of the customer journey 📢
- Work efficiently under pressure and maintain high standards of integrity and punctuality 🕒
- Participate actively in quality and compliance initiatives to improve service delivery ✔️
Who Can Apply? ✅
- Any graduate from Govt. recognized universities 🎓
- Freshers with 0-2 years experience in customer service or related roles welcome!
- Strong English communication and multitasking abilities essential 🗣️💼
- Basic understanding of customer service tools and applications
- Flexible to work in rotational shifts and hybrid onsite Mumbai office model 🌆
- Positive attitude, quick learner, detail-oriented, and results-driven mindset required
- Prior experience (6 months+) in service desk or call center is a plus but not mandatory
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Work Location & Type 🌍
- Mumbai-based with hybrid work options combining remote and onsite shifts
- Flexible working hours to accommodate business needs including rotational shifts
- Opportunity to connect and collaborate with global teams across multiple time zones
Salary Insights 💰
- Competitive salary package with high growth potential for freshers (₹3–6 LPA approx.)
- Performance-based pay and incentive bonuses linked to customer satisfaction and productivity
- Benefits include health insurance, remote work stipend, and learning budgets to enhance your career
About Accenture 🏢
Accenture is a global professional services powerhouse with 699,000+ employees worldwide. We specialize in cutting-edge digital, cloud, and security services spanning over 40 industries. Accenture’s commitment to innovation and diversity creates a thriving culture for career development and global exposure. Join a company that embraces change and empowers its workforce to succeed in the fast-evolving tech and consulting landscape.
Perks & Benefits 🎁
- Comprehensive Health Insurance coverage 🏥
- Remote Work Stipend & Flexible Hours for work-life balance 💻⏰
- Extensive Learning & Development Budget for upskilling 📚
- Performance Bonuses & Recognition Programs 💸
- Inclusive & supportive workplace culture promoting diversity & growth 🌈
📢 How to Apply for Accenture Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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FAQs
Q: Is this role suitable for freshers?
A: Absolutely! Fresh graduates with 0-2 years experience are encouraged to apply.
Q: Are remote work options available?
A: Yes, hybrid work options are offered, with flexibility between onsite Mumbai office and remote work.
Q: What skills are essential?
A: Strong communication, multitasking, problem-solving, and customer service tools knowledge.
Q: What is the last date to apply?
A: Positions are filling fast — apply as soon as possible for 2025 batch!
