Freshers hiring at Capgemini for Contact Support Group role in Coimbatore. Entry-level job, 2024–25 grads eligible. Apply now!
Table of Contents
🌟 Freshers Hiring Now: Capgemini’s Contact Support Group Role 2025 – Coimbatore | Apply Today!
Why Join Capgemini?
Capgemini is not just another IT company—it’s a global leader in consulting, technology, and digital transformation. Known for its inclusive culture, strong diversity initiatives, and innovative tech solutions, Capgemini is the ideal launchpad for fresh graduates looking to build a long-term career in tech and customer success. Plus, they’re making real efforts to empower women in tech!
Job Overview
Capgemini is hiring 2024 and 2025 graduates for its Contact Support Group (CSG) in Coimbatore. This is your chance to kickstart your tech-support career with one of the world’s most trusted IT giants. You’ll be the first line of defense for IT issues, working with voice, chat, email, and AI-driven bots.
🔑 Key Responsibilities
- 📞 Deliver top-tier customer support via phone, chat, and email
- 📝 Manage and resolve IT service tickets efficiently
- 🧠 Use business intelligence tools for proactive support
- 🤖 Work with CHIP, Capgemini’s AI Bot, to enhance user experience
- 💬 Communicate clearly and empathetically with global clients
- 🔍 Troubleshoot basic technical issues like internet problems or password resets
- 📚 Maintain and use knowledge base articles to resolve queries
- 📈 Contribute to service delivery improvements and marketing Capgemini’s tools
✅ Who Can Apply? (Eligibility)
- 🎓 Graduates or diploma holders from 2024 & 2025 batches
- 📱 Must have active DigiLocker and Aadhaar-linked mobile number
- 🇮🇳 Indian citizens only
- 📞 Strong communication and English-speaking skills
- 💻 Basic computing knowledge
- 🌍 Open to relocating and working 24/7 rotational shifts
- 🧠 No active backlogs during assessment or joining
- 💪 Female candidates are strongly encouraged to apply as part of D&I
🌍 Work Location & Model
📍 Location: Coimbatore
🏢 Work Model: In-office | Rotational Shifts (24×7)
💰 Salary Insights
💸 ₹3.25 LPA (₹3 LPA fixed + ₹25,000 one-time joining incentive)
✨ Freshers can expect solid training and performance-linked growth!
🏢 About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. With 300,000+ employees in nearly 50 countries, Capgemini empowers organizations to realize their digital ambitions.
🎁 Perks & Benefits
- 💼 Work with a global brand
- 👩💻 Diverse and inclusive work culture
- 📈 Career growth opportunities
- 📚 Continuous learning & certifications
- 🏥 Health insurance and wellness programs
- 🎉 Employee engagement activities
❓FAQs – People Also Ask
Q1: Is this Capgemini job open to freshers?
Yes! This is an entry-level job for 2024 and 2025 graduates.
Q2: Can I apply if I’m from a diploma background?
Absolutely. Diploma holders are also eligible to apply.
Q3: Is it a work-from-home job?
No, this role is in-office based in Coimbatore, with 24×7 shifts.
Q4: What’s the salary for this role?
The total CTC is ₹3.25 LPA, including a ₹25K joining bonus.
Q5: Is the selection process online?
Yes! The entire process is virtual, and shortlisted candidates will be notified.
📢 How to Apply for Capgemini Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
APPLY LINK
Share This opportunity with your Friends😇😇
