Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Concentrix Recruitment Drive :-
Company Name:- Concentrix
Job Position:- Workforce Management ( Associate, Planning & Scheduling )
Time Type: Full time
Job Location:- Gurugram, India
Salary Package:- ₹4 – 7 lakhs per year
Batch: 2024 and before
Required Qualifications & Skills :-
Education: Graduation
Key Skills and knowledge:
- Team player with willingness to learn and drive to achieve
- Advanced proficiency in MS Excel
- Skill to automate reports – preferred
- Ability to handle pressure situations
- Ability to spot, correct and highlight errors
- Ability to simplify complex operations into repeatable processes
- Ready to work in a dynamic 24*7 shift environment
- Proficient in IEX for generation schedules
Role and Key responsibilities:
- Responsible for preparing daily, weekly and monthly client/internal reports.
- Preparation of weekly performance / KPI reports and maintaining performance dashboards
- Preparing ad-hoc reports & analysis for management reporting and needs
- Assisting in automating reports by designing macros
- Preparing Monthly performance data for incentives for Operations
- Data extract and data upload from the client system to the CNX side
- Capacity planning and Scheduling for the process
- Maintaining and updating trackers for ongoing programs & projects
- Optimize use of tools/technology & to improve efficiency and effectiveness of the organization
- Supporting key strategic projects involving Data mining & Analytics
- Highlight data abnormalities that one may spot in the dataset before hand
- Resolve escalated issues and requests from the account management
Location:
IND Gurgaon – Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr
Disclaimer:-
‘Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.’
NOTE: “The salary/stipend (if stated) here is an estimation and has been collected from various sources such as Glassdoor, Ambitionbox, Quora etc. We do not guarantee the accuracy of the stated amount.“
How to Apply for Concentrix
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
