💻 Cloud Engineer I (Remote) – AWS Support Role at Gurgaon | Kickstart Your Cloud Career!

Apply now for the Cloud Engineer I (Remote) role in Gurgaon! Gain hands-on experience with AWS services like EC2, S3, and VPC. Ideal for tech enthusiasts looking to build a cloud-focused career.

💻 Cloud Engineer I (Remote) – AWS Support Role at Gurgaon

🚀 Why Join This Role?
Looking to kickstart your career in cloud support? Here’s your chance to join a fast-growing industry as an L1 AWS Support Engineer. This remote role offers hands-on experience with AWS services like EC2, S3, and VPC, making it an excellent opportunity for tech enthusiasts.


🛠️ Job Role: L1 AWS Support Engineer

As an L1 AWS Support Engineer, you’ll provide first-level technical support for AWS-based solutions. Your role will involve troubleshooting, monitoring, and ensuring optimal performance of cloud environments.


📋 Key Responsibilities

Incident Management:

  • Receive and log incident tickets.
  • Troubleshoot and resolve basic AWS-related issues.
  • Escalate complex problems to higher-level support teams.

Monitoring & Alerting:

  • Monitor AWS environments for performance issues.
  • Respond to alerts and take corrective actions.

Knowledge Base Management:

  • Contribute to and maintain knowledge base articles.
  • Document troubleshooting steps and solutions for future reference.

Customer Interaction:

  • Communicate effectively with customers to understand their concerns.
  • Provide clear and concise explanations of technical issues.

Security & Compliance:

  • Follow AWS security best practices.
  • Identify and report potential security threats.

🎯 Skills & Qualifications Required

💻 Technical Skills:

  • Strong knowledge of AWS core services like EC2, S3, VPC, and IAM.
  • Basic troubleshooting expertise.
  • Familiarity with command-line interfaces (CLI) and scripting languages like Bash or PowerShell.
  • Ability to deploy and configure AWS resources using predefined templates.
  • Experience with backup, recovery, and AWS cost optimization.

🗨️ Soft Skills:

  • Excellent verbal and written communication.
  • Strong problem-solving and analytical abilities.
  • Ability to work independently and collaborate with teams.
  • Customer-first mindset.

🏅 Certifications (Preferred):

  • AWS Certified Cloud Practitioner

🌍 Location & Work Model

📍 Location: Gurgaon (Remote)
🖥️ Work Model: Remote


💼 About the Company

This role is part of the Public Cloud – AWS Business Development team, a rapidly expanding division committed to delivering top-notch cloud solutions.


🔥 Why This Role is Exciting

💥 Gain hands-on AWS experience
💥 Opportunity to work in a fully remote environment
💥 Great platform to kickstart a cloud-focused career

How to Apply for Rackspace Recruitment 2025?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on “Apply”.
  2. If you have not registered before, create an account.
  3. After registration, log in and fill in the application form with all the necessary details.
  4. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  5. Verify that all the details entered are correct.
  6. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section

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