Citi is hiring a Client Onboard Analyst 1 in Mumbai, India! If you have 0-2 years of experience in customer service, strong communication skills, and analytical abilities, apply now and grow your career in banking!
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💼 Citi Hiring: Client Onboard Analyst 1 – Mumbai
Are you looking for an exciting career opportunity in customer service and client relations? Citi is hiring a Client Onboard Analyst 1 in Mumbai, India! If you have strong problem-solving skills, excellent communication abilities, and an interest in banking operations, this role is for you.
As a Client Onboard Analyst, you will act as a single point of contact for clients, ensuring their inquiries are resolved efficiently while maintaining compliance with Citi’s high standards. This is a fantastic opportunity to join a global financial institution and develop a career in institutional customer service.
Want to be part of one of the world’s leading banks? Apply now! 🚀
🎯 Job Role: Client Onboard Analyst 1
As a Client Onboard Analyst, you will:
- Be the primary contact for clients and internal teams, ensuring smooth onboarding and issue resolution.
- Handle customer inquiries efficiently and professionally while adhering to Citi’s standards.
- Conduct analyses to identify and address client needs.
- Provide timely updates to clients regarding system failures, market issues, and resolutions.
- Maintain and build client relationships through regular calls and interactions.
- Assess and mitigate risks while ensuring compliance with regulations, policies, and ethical business practices.
🛠️ Akhir Kaam Kya Karna Hoga? (Key Responsibilities)
As a Client Onboard Analyst, your responsibilities include:
✅ Customer Interaction & Issue Resolution – Act as the first point of contact for client inquiries and ensure timely resolutions.
✅ Client Portfolio Management – Develop and maintain strong client relationships through regular communication.
✅ Problem-Solving & Risk Management – Identify risks, escalate issues, and ensure Citi’s compliance with regulations.
✅ Coordination with Internal Teams – Work closely with key departments to streamline onboarding processes and enhance customer experience.
✅ Reporting & Documentation – Keep accurate records of customer interactions, resolutions, and key issues.
🎓 Qualifications & Skills Required
To be eligible for this role, you must have:
🎓 Education: Bachelor’s degree (or equivalent experience).
📞 Experience: 0-2 years in customer service, banking, or financial operations.
🗣️ Communication Skills: Strong verbal and written communication abilities.
🧩 Analytical Thinking: Ability to analyze client needs and identify solutions.
💻 Computer Proficiency: Comfort with customer service platforms, banking systems, and digital tools.
📈 Problem-Solving Ability: Ability to handle client concerns and escalate issues when necessary.
Preferred Qualifications:
✔️ Experience in customer service, banking, or client relations.
✔️ Ability to work under limited supervision while maintaining high-quality results.
✔️ Strong organizational and multitasking skills.
🌟 Why This Role is Exciting?
💼 Work with Citi, a global leader in banking and financial services.
🌍 Exposure to international banking operations and institutional client services.
📊 Enhance your problem-solving and customer service skills.
📈 Opportunity for career growth and professional development.
🚀 Be part of a dynamic, fast-paced banking environment.
This is your chance to kick-start your career with Citi and gain valuable experience in client servicing and risk management!
📍 Location & Work Model
📌 Location: Mumbai, India
🏢 Work Type: On-Site / Resident (Full-Time)
🏢 About CitiBank
Citi is a global financial institution with operations in more than 100 countries. As one of the world’s leading banks, Citi provides banking, investment, and financial solutions to clients worldwide.
Joining Citi means being part of a company that values innovation, diversity, and career growth. Start your journey with Citi today!
📢 How to Apply for CitiBank Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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❓ FAQs – Your Questions, Answered!
🔹 1. Who can apply for this role?
Anyone with a Bachelor’s degree and 0-2 years of customer service experience can apply.
🔹 2. What does a Client Onboard Analyst do?
The role involves handling client inquiries, resolving issues, managing risks, and coordinating with internal teams.
🔹 3. What skills are required?
Strong communication, problem-solving, analytical, and customer service skills are essential.
🔹 4. Is this an entry-level position?
Yes, this role is ideal for fresh graduates or professionals with up to 2 years of experience.
🔹 5. How do I apply?
Click the Apply Now button on the official Citi Careers page to submit your application!
🚀 Ready to Build Your Career at Citi? Apply Now!
If you’re looking for a dynamic role in client servicing and banking, this is your chance to join Citi’s customer service team in Mumbai!
