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๐ฆ Citi Hiring Banking Operations Specialists in Pune | Apply Now!
Job Role & Category
Role: Banking Operations Specialist (Ops Support Specialist 4)
Category: Full-Time, On-Site (Pune, rotational/night shifts required)
Why Join Citi?
Citi, one of the worldโs largest and most global banking institutions, supports over 230,000 employees worldwide. Joining Citi means tapping into a vast ecosystem where careers grow, communities benefit, and impact is real. The company’s global presence and inclusive culture empower employees with opportunities for mentorship, growth, and meaningful work.
Job Summary
As a Banking Operations Specialist (Ops Support Specialist 4) in Pune, you’ll play a pivotal role in managing operational workflowsโfrom maintaining documentation and account setup to liaising with internal teams and clients. This entry-level position supports Citiโs core operations and ensures smooth day-to-day functioning across teams and systems.
Key Responsibilities
- Follow established procedures to complete complex assignments and resolve in-depth issues
- Serve as a subject matter expert, lead special projects, train new hires, and guide junior staff
- Conduct basic analysis, research, and workflow management
- Support a wide range of Citi products and services
- Communicate critical information to senior managers and assist in mitigating risk
- Uphold compliance with laws, regulations, policies, and ethical standards
Who Can Apply?
Educational Requirements
โข Bachelorโs degree mandatory
Experience
โข 0โ3 years in business operations or retail banking environment
Skills & Attributes
- Strong communication and numerical skills
- Proficiency with databases and spreadsheets
- Technical and administrative expertise with keen attention to detail
- Ready for rotational/night shift work (24ร7 support)
Work Location & Type
Location: Pune, Maharashtra, India
Work Type: Full-Time, On-Site (rotational/night shifts required)

Salary Insights
- Glassdoor reports that Operations Support Specialists at Citi India earn an average of โน5.55 LPA, with a range from โน4.25 LPA to โน8.55 LPA.
- Payscaleโs data suggests a broader range from โน2.27 LPA to โน10 LPA, averaging โน4.67 LPA.
Suggested phrasing:
โBased on current data, expected total compensation for this entry-level Operations Support Specialist role may range from โน4 LPA to โน8 LPA, depending on skills and performance.โ
Perks & Benefits
Though the JD doesn’t list benefits, Citi India typically offers competitive packages including:
- Health insurance (employee coverage, possibly dependant cover)
- Paid time off (vacation, sick leave, holidays)
- Performance bonuses or incentives
- Retirement benefits like Provident Fund
- Learning and development opportunities in a global firm
These align with industry norms for large financial institutions like Citi.
FAQs
1. What selection process should I expect?
Not specified; likely includes resume screening, interviews, and scenario-based assessments via Citiโs portal.
2. Is this role open to freshers?
Yesโcandidates with 0โ3 years of relevant experience are eligible.
3. Does this role involve night shifts?
Yesโrotational/night shifts are required for 24ร7 support.
4. What skills are essential?
Strong operational aptitude, communication, numerical skills, administrative efficiency, and attention to detail.
5. What is the application deadline?
Not mentioned in JDโapply early and monitor the Citi portal for updates.
๐ข How to Apply forย Citiย Recruitmentย 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on โApplyโ.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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