CACTUS Off Campus 2025 Recruitment Drive for Freshers

About CACTUS

CACTUS is a remote-first organisation and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events (When the position does not require travel to home office/client site). However, given the business requirements of this role, you are expected to frequently travel to our Mumbai office/location office (For positions which require travel to office/client site).

CACTUS Off Campus 2025 | Overview

Job Role : Associate, Quality & CX

Job Category : Customer Service & Operations

Key Responsibilities:

• Resolve Client Issues: Understand and address client concerns effectively.
• Improve Client Satisfaction: Turn unhappy clients into happy ones.
• Handle Difficult Situations: Deal with challenging client interactions calmly and professionally.
• Understand Our Work: Learn how our different teams and services work together.
• Make Things Better: Improve how we handle client feedback.
• Meet Deadlines: Resolve issues quickly and efficiently.
• Work with Others: Collaborate with other teams to help clients.
• Keep Clients Happy: Make sure clients are satisfied with our services.
• Share Your Ideas: Share your suggestions for improving our work.

CACTUS Off Campus Eligibility Criteria:

• Education: Bachelor’s degree or higher in a related field.
• Communication: Excellent written and spoken English; other languages are a bonus.
• Customer Focus: Strong focus on customer satisfaction and long-term relationships.
• Teamwork: Ability to work effectively with others across different teams.

Work Location

Please Note: This role is a fully remote opportunity however applicants need to be open to rotational shifts.

How to Apply for CACTUS Off Campus job??

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
2. Click on “Apply”.
3. If you have not registered before, create an account.
4. After registration, log in and fill in the application form with all the necessary details.
5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
6. Verify that all the details entered are correct.
7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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