Cognizant is hiring freshers for Business Associate roles in 2024-2025! Kickstart your career with a leading global technology company. Apply now and grab this exciting opportunity.
Job summary
Cognizant are seeking a motivated and enthusiastic Business Manager with 0 to 1 year of experience to join our team. This role is perfect for individuals who are passionate about customer service and looking to grow their career in a dynamic work-from-home environment. The position requires working night shifts to ensure seamless operations and exceptional customer support.
Cognizant Recruitment drive | Overview
Job Role : Business Associate
Work Experience : Should have 0-1 years experience
Employment Type : Full Time
Job Category : Technology & Engineering
Work model: Work from Home
Location: Bangalore / India
Your Responsibilities in Cognizant
- Lead Customer Service: Oversee daily customer service operations and ensure high customer satisfaction.
- Problem Solving: Resolve customer issues and address concerns promptly.
- Improve Processes: Identify and implement improvements to customer service processes.
- Team Management: Guide and support team members, including training and development.
- Data Analysis: Analyze customer data to identify trends and areas for improvement.
- Compliance: Ensure compliance with relevant regulations and policies.
- Stay Updated: Keep up-to-date with industry best practices.
Qualifications Need For Business Associate Role
- Educational Background: Bachelor’s degree in a relevant field.
- Batch: Batch not mention (but Expected Batches are 2022, 2023, 2024, 2025)
- Communication Skills: Excellent verbal and written communication skills.
- Problem-Solving Skills: Ability to identify and solve customer problems.
- Attention to Detail: Meticulous attention to detail.
- Time Management Skills: Ability to manage time effectively and prioritize tasks.
- Technical Skills: Proficiency in using customer service software and tools.
- Customer Focus: A strong focus on customer satisfaction.
- Certifications: Customer Service Excellence Certification (preferred).
Cognizant Career Selection Process
The selection process for Cognizant Off Campus Drive is comprehensive, ensuring the recruitment of the best talent:
- Online Application: Submit your application through Cognizant official careers website.
- Resume Screening: Applications are reviewed for qualifications and relevance.
- Online Assessments: Evaluate technical skills, coding abilities, and problem-solving through tests.
- Phone Screening: A preliminary conversation to discuss your background and career goals.
- Technical Interviews: One or more rounds focusing on technical expertise and problem-solving.
- Offer Letter: Selected candidates will receive a formal offer with role details.
- Background Verification: Verification of work history and academic qualifications.
- Onboarding: Integration into the team through orientation and training programs.
Why Join Cognizant?
Cognizant provides an enriching work environment with numerous benefits:
- Healthcare Benefits: Access to industry-leading health plans.
- Professional Growth: Opportunities for learning and career advancement.
- Work-Life Balance: Flexible schedules and rotational shifts.
- Networking Opportunities: Connect with global teams and industry leaders.
- Parental Support: Comprehensive maternity and paternity leave policies.
How to Apply for Cognizant Off Campus 2025
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
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