Barclays Recruitment Off Campus 2025: Barclays a leading company, is set to conduct an Off Campus Drive in 2025, offering opportunities for freshers to join as Specialist Customer Care Support. A student with having bachelor’s degree in various disciplines can apply for the Barclays off campus drive. Interested and eligible candidates can read more details below.

About Barclays:

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Barclays Off Campus 2025 Overview:

Job Role :- Specialist Customer Care Support

Job Type :- Full Time job

Area of Expertise:- Banking Operations

Purpose of the Role:

To help the Specialist Customer Care team by giving great customer service and handling tougher customer problems and requests.

Accountabilities (Responsibilities):

• Customer Support: Provide customer service through chat, email, and phone.
• Problem Solving: Handle more complicated customer needs, requests, and questions.
• Teamwork: Work with other teams in the bank to make customer service better.
• Improvement Suggestions: Find areas where customer service can be improved and share your ideas. This includes giving feedback and coaching to coworkers.
• Process Development: Create and use customer service procedures and controls to reduce risks and keep things running smoothly.
• Product Knowledge: Answer customer questions and solve problems about the bank’s products and services, like account balances, transactions, and payments.
• Reporting: Create reports and presentations on how customer service is doing and share this information with managers.
• Industry Awareness: Stay up-to-date on industry trends and use best practices to make customer service better.

Analyst Expectations:

• Customer Focus: Provide excellent customer service and operational efficiency.
• Timeliness & Quality: Complete assigned tasks on time and to a high standard.
• No Management Duties: This role does not involve managing people.
• Teamwork: Follow established processes and procedures, working with and impacting other team members’ work.
• Compliance: Report any policy violations.
• Ownership: Take responsibility for customer service and operational tasks.
• Risk Management: Take ownership of managing risks and improving controls in your work. Follow all relevant rules, regulations, and codes of conduct.
• Understanding the Business: Understand your role, how your team contributes to the bank’s goals, and what other teams do.
• Following Procedures: Work within established procedures, which may include various routine tasks.
• Decision Making: Choose the best option from a set of defined choices and make decisions based on facts.
• Relationship Building: Build good relationships with customers and other teams to understand their needs and handle sensitive issues.

Barclays Recruitment Eligibility Criteria:

To thrive as a Specialist Customer Care Support at Barclays, you’ll need the following key skills and qualifications:

• Experience: 0-24 months of relevant experience in a customer-facing role.
• Education: A Graduate or Post-Graduate degree in any discipline. Fresh graduates are welcome, with preference given to those with a Bachelor’s degree.
• Industry Experience: Experience working in a Business Process Outsourcing (BPO) or Knowledge Process Outsourcing (KPO) environment is highly desirable.
• Flexibility: You must be flexible with your work schedule and able to adapt to changing shift patterns, which may include evenings, weekends, and holidays.

Work Location

Chennai, India

How to Apply for Barclays Recruitment 2025?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
2. Click on “Apply”.
3. If you have not registered before, create an account.
4. After registration, log in and fill in the application form with all the necessary details.
5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
6. Verify that all the details entered are correct.
7. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section.

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