Apply for the Associate Technical Support I role at Anthology in Bangalore. Hybrid work, career growth, and strong salary package await tech graduates.
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Associate Technical Support Job at Anthology – Bangalore (Hybrid)
Looking to start your IT career with a global technology leader? Anthology is hiring Associate Technical Support I in Bangalore, India. This role offers hybrid flexibility, hands-on technical experience, and strong career growth opportunities for freshers and early professionals.
Company Overview
Anthology is a global leader in education and technology solutions, empowering institutions and students through innovative, intelligent tools. The company values diversity, inclusion, and collaboration, making it an ideal workplace for fresh graduates and young professionals looking to grow in tech.
Role & Responsibilities
As an Associate Technical Support I, you’ll be the first line of support for critical systems and applications. Your responsibilities include:
- Providing first-level support for application and infrastructure issues
- Troubleshooting operating systems, networks, and applications
- Communicating with clients via email, chat, and phone
- Documenting Root Cause Analyses (RCA) and creating knowledge base articles
- Participating in on-call rotational support (including weekends)
- Collaborating with cross-functional teams to resolve escalations
This role is ideal for candidates who enjoy problem-solving and working in fast-paced, customer-focused environments.
Eligibility Criteria
To apply for this role, you should have:
- 0–2 years of experience in IT support or system administration
- Proficiency in Windows or Linux
- Knowledge of TCP/IP, DNS, DHCP
- Basic skills in SQL queries and PowerShell scripting
- Familiarity with Microsoft Azure or AWS cloud platforms
- Excellent English communication and teamwork abilities
Preferred qualifications include:
- Experience with VMware, Docker, CI/CD pipelines
- Knowledge of ITIL frameworks
📍 Job Location
- City: Bangalore, Karnataka, India
- Work Mode: Hybrid Remote
Bangalore is often called the Silicon Valley of India, home to top IT parks and technology hubs like Whitefield, Electronic City, and Manyata Tech Park. The city offers excellent opportunities in IT support, cloud computing, and software services, making it a great choice for career growth in the tech industry. With well-connected metro and transport services, commuting is convenient for hybrid roles like this one.
Benefits & Perks
Working at Anthology comes with several advantages:
- Hybrid work flexibility
- Opportunity to work with a global support team
- Access to cutting-edge technologies and cloud platforms
- Career progression into system administration, cloud engineering, or DevOps
- Inclusive and diverse workplace culture
Salary Package
While the official job description doesn’t disclose exact pay, entry-level technical support roles in Bangalore typically range from ₹4 LPA to ₹7 LPA, depending on skills and experience. With cloud and automation exposure, salary growth is faster than average.
Important Dates
- Job Posted: August 14, 2025
- Application Deadline: Apply early as positions may close once filled
Career Growth Potential
Starting as an Associate Technical Support I can lead to exciting career paths such as:
- System Administrator
- Cloud Engineer (Azure/AWS)
- DevOps Engineer
- Technical Support Specialist
With Anthology’s global presence, this role sets the foundation for both domestic and international career growth in IT support and cloud services.
6. FAQs
Q1: What is the job role at Anthology Bangalore?
It’s an Associate Technical Support I role providing first-level IT and application support.
Q2: Is this job remote or onsite?
It’s a Hybrid Remote role based in Bangalore, India.
Q3: Who can apply for this role?
Candidates with 0–2 years of IT support or system administration experience are eligible.
Q4: What is the expected salary range?
The expected salary is between ₹4–7 LPA, depending on skills and experience.
Q5: Does this role require cloud knowledge?
Yes, familiarity with Azure or AWS is preferred and can boost your chances of selection.
📢 How to Apply for Anthology Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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