Kickstart your IT career with Anthology as an Associate Technical Support Engineer in Bangalore. Learn cloud, Linux, SQL, AWS & more. Freshers can apply!

Associate Technical Support I – Anthology Careers | Hybrid Remote Bangalore

🚀 Job Overview

Anthology, a global leader in education technology and cloud solutions, is hiring for the role of Associate Technical Support I in Bangalore. This opportunity is perfect for freshers and early-career professionals who want to start their journey in technical support, cloud computing, and IT system administration.

With exposure to Windows/Linux, SQL, Azure, AWS, and web servers, this role provides an excellent platform to build a future-proof career in the IT industry.

📌 Key Details

• Job Title: Associate Technical Support I
• Company: Anthology
• Industry: EdTech | IT Support | Cloud Computing

💼 Roles & Responsibilities

As an Associate Technical Support Engineer, your key duties will include:

• Providing first-level technical support for applications, systems, and networks.
• Troubleshooting operating systems (Windows/Linux) and web servers.
• Handling customer communication via email, chat, and calls.
• Documenting root cause analyses (RCA) and creating knowledge base articles.
• Working with ticketing systems such as ADO & Salesforce.
• Supporting cloud environments (AWS, Azure) and writing basic SQL queries.
• Participating in on-call weekend rotations to ensure 24/7 uptime.

🎯 Skills Required

✅ Windows/Linux operating systems
✅ Basic SQL query writing
✅ PowerShell scripting
✅ Web server management
✅ Cloud exposure – AWS, Microsoft Azure
✅ Familiarity with network protocols (DNS, TCP/IP, DHCP)
✅ Excellent communication & problem-solving skills

Good to Have:

• VMware, Docker, CI/CD pipelines
• ITIL framework knowledge

💰 Salary & Benefits (High-RPM Section)

The average salary for Associate Technical Support Engineers in Bangalore ranges between:

• Freshers (0–2 yrs): ₹3.5 – ₹6 LPA
• With Cloud/SQL Skills: ₹5 – ₹7.5 LPA
• Long-Term Growth: Senior support engineers earn up to ₹12–15 LPA with 5+ years of experience.

At Anthology, you also get:

• Hybrid work model (flexible + on-site)
• Global team collaboration
• Access to cutting-edge EdTech & cloud technologies
• Career progression into System Administration, Cloud Engineer, or DevOps roles

🌍 Why Join Anthology?

Anthology is not just another IT company—it’s a global EdTech leader. By joining this role, you will:

• Work on critical education technology systems used worldwide.
• Gain hands-on experience in cloud computing, automation, and IT support.
• Be part of a company that values diversity, inclusion, and innovation.

📈 Career Growth Path

1. Associate Technical Support I (Entry Level)
2. Technical Support Engineer (2–3 Years)
3. System Administrator / Cloud Engineer (3–5 Years)
4. Senior Support / DevOps Engineer (5+ Years)

This makes it an ideal role for those who want to move from support engineering into cloud, DevOps, or IT infrastructure management.

📍 Location Advantage – Bangalore

Being in the Silicon Valley of India, this role offers:

• Exposure to India’s fastest-growing IT hub.
• Networking opportunities with top tech professionals and MNCs.
• Better salary growth compared to Tier-2 cities.

❓ FAQs

1. Is this job open for freshers?
✅ Yes, freshers with 0–2 years of experience can apply.

2. What is the expected salary for this role?
✅ Typically ₹3.5–6 LPA for freshers, higher if you have SQL/AWS/Linux skills.

3. Does this role involve night shifts?
✅ Yes, it requires rotational shifts including weekends and on-call support.

4. What are the future career options after this role?
✅ You can grow into Cloud Engineer, System Admin, DevOps Engineer, or IT Consultant.

5. Do I need coding skills for this role?
✅ No hardcore coding, but SQL & PowerShell scripting knowledge is required.

📢 How to Apply for Anthology Recruitment 2025?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

1. Click on “Apply”.
2. If you have not registered before, create an account.
3. After registration, log in and fill in the application form with all the necessary details.
4. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
5. Verify that all the details entered are correct.
6. Submit the application form after verification.

If you face any issues while applying. Do let us know in the comment section

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