Apply for Associate Support Engineer role at Precisely—Any degree, excellent communication, hybrid Bengaluru. Growth, support innovation & competitive pay in 2025.
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High-Paying Associate Support Engineer Job at Precisely – Remote-Friendly (2025 Hiring)
Why Choose Precisely?
Precisely is a global leader in data integrity, empowering businesses to make confident decisions using trusted, accurate, and enriched data. Their offerings include data integration, quality, enrichment, location intelligence, and governance products—delivered through a modular, interoperable suite that supports AI, analytics, and operational insights.
Founded in 1968 (formerly Syncsort), Precisely has evolved through major rebranding and acquisitions—reinforcing its position as a trusted enterprise partner. With over 12,000 global customers including 93 of the Fortune 100, a diverse, collaborative culture, and a “work-from-anywhere” ethos, Precisely puts innovation, inclusion, and growth front and center.
Job Summary
As an Associate Support Engineer at Precisely (based in Bengaluru, with hybrid flexibility), you’ll provide first-level support for Precisely products via phone and email. You’ll troubleshoot issues, ensure SLA compliance, assist with escalations, and contribute to documentation and knowledge sharing, all while supporting a global team across EMEA, APAC, and the USA.
Key Responsibilities
- Receive and manage inbound calls and emails from English-speaking customers/partners
- Open and update support cases consistently in tracking systems
- Own inquiries—gather diagnostics and follow up per SLA commitments
- Escalate issues appropriately and follow through as needed
- Communicate resolution steps clearly, both verbally and in writing
- Support pre-sales, installations, and product upgrades remotely
- Collaborate with development and product management teams to resolve issues and suggest enhancements
- Write and review FAQs and knowledge-base documentation
- Coordinate with global support teams in EMEA, APAC, and the USA
- Develop technical skills and support additional Precisely products
- Work any shift (including nights/weekends) as per business need
- Perform any other assigned duties
Who Can Apply?
- Qualifications: Degree or equivalent from a recognized institution
- Experience: 0–1 year of intern/project experience (Not specified beyond this)
- Technical & Soft Skills:
- Proficient in computer use (laptop/desktop)
- Strong English communication
- Customer-centric mindset
- Troubleshooting & root cause analysis
- Technologies (any of): Linux/Unix/AS400/AIX/Mainframe, Oracle, MS SQL, Cloud (Google/AWS/Azure), SAP
- Programming in Java, C, C++, C#, Python
- Networking and security knowledge (very good to have)
- Familiarity with Sterling B2B Integrator/File Gateway (good to have)
- Self-learning and professional ethics aligned with Precisely values
Work Location & Type
Location & Work Type: Hybrid in Bengaluru, India—reflecting Precisely’s “work-from-anywhere” culture. Weekdays are ~9-hour shifts, with weekend on-call requirements also included.
Salary Insights
- Glassdoor India reports an average annual salary for an Associate Support Engineer at Precisely of ₹5,72,500, with a typical range between ₹4,22,500 (25th percentile) and ₹8,10,000 (75th percentile). The 90th percentile reaches up to ₹11,95,240.
- Comparatively, broader Software Engineer compensation at Precisely India averages around ₹23.1 LPA, typically ranging from ₹20.1 LPA to ₹48.9 LPA.
Summary: This role offers a competitive entry-level package, likely around ₹5–8 LPA, with upside toward ₹12 LPA based on performance and merit.
Perks & Benefits
While the job description doesn’t list benefits explicitly, based on company culture and industry norms:
- Work-From-Anywhere Flexibility
- Learning & Career Development—commitment to employee growth and skill building
- Collaborative, Inclusive Culture across global teams
- Exposure to Cutting-Edge Data Integrity Technologies and AI-driven tools
- Documentation and Knowledgebase Ownership, boosting your professional visibility
FAQs
Q1: What is the selection process?
- Not specified. Likely includes application review → screening → interviews (tech/HR) → offer.
Q2: Is this role fully remote?
- No, it’s hybrid in Bengaluru—requires Bengaluru-based presence.
Q3: Are freshers welcome?
- Yes—0–1 year of intern/project experience is acceptable.
Q4: What’s the last date to apply?
- Not specified in the job description.
Q5: Are specific certifications required?
- No certifications are mentioned as mandatory.
📢 How to Apply for Precisely Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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