Join Amazon as an IT Support Associate in Bangalore. Gain hands-on IT troubleshooting experience, 24×7 operations exposure, and strong career growth opportunities.
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Amazon IT Support Associate – Bangalore Hiring
If you’re passionate about IT troubleshooting and want to work for one of the most innovative companies in the world, the Amazon IT Support Associate role in Bangalore could be your ideal next step. This position offers hands-on technical exposure, a collaborative environment, and direct impact on Amazon’s global operations.
Company Overview
Amazon is a global leader in e-commerce, cloud computing, and AI-driven innovation. Known for its customer-first approach, Amazon empowers employees to solve complex technical and operational challenges every day.
This role is part of Ops Tech Solutions (OTS) – IT Service Desk, the centralized IT support organization that operates 24/7 across America, Europe, and India. The team ensures Amazon’s worldwide operations run smoothly, directly supporting both internal teams and external Amazon Locker services.
Role & Responsibilities
As an IT Support Associate, you will:
- Provide IT troubleshooting for desktops, laptops, printers, and scanners.
- Support multiple operating systems, with a focus on Windows and Linux.
- Collaborate with APAC, EMEA, and AMER operations and IT teams.
- Adhere to standard operating procedures (SOPs) to maintain service quality.
- Meet targets for Response & Resolution SLA and customer satisfaction (CSAT).
- Work rotational shifts in a 24×7 operational environment.
- Assist with basic network troubleshooting and ITIL-based ticketing systems.
Eligibility Criteria
Education:
- Bachelor’s degree or Diploma.
Experience:
- 6 to 18 months in IT support or related roles.
Skills Required:
- Clear and effective communication skills.
- Basic IT troubleshooting for hardware and operating systems.
- Familiarity with ITIL-based ticketing and monitoring tools (preferred).
- Network troubleshooting skills (preferred).
📍 Job Location
Bangalore, Karnataka – Full-time, On-site (BLR18 Corporate Office)
Bangalore is India’s IT capital and home to countless tech giants, making it the perfect environment for career growth in IT support and engineering. With strong connectivity, co-working hubs, and a vibrant professional community, it offers endless networking and learning opportunities.
Nearby, you’ll find Electronic City and Whitefield, two major IT corridors with easy access to industry events and training programs.
Benefits & Perks
Amazon employees enjoy:
- Exposure to global IT operations.
- Career advancement opportunities across teams and locations.
- Competitive salary and performance bonuses.
- Employee assistance programs and workplace accommodations.
Salary Package
While Amazon has not disclosed an exact figure, IT Support Associates in Bangalore typically earn ₹3.2–4.8 LPA, depending on skills and experience.
Important Dates
- Job Posted: August 2025
- Application Deadline: Apply early to secure your spot.
Career Growth Potential
This role can be a springboard to careers such as:
- IT Support Engineer
- Systems Administrator
- Network Operations Specialist
- IT Infrastructure Manager
With Amazon’s vast global network, you’ll have opportunities to move into advanced IT engineering and operations roles over time.
FAQs
Q1: Is this role open to freshers?
You need 6–18 months of IT support experience to be eligible.
Q2: What is the work mode for this position?
This is a full-time on-site role in Bangalore.
Q3: Does the job require rotational shifts?
Yes, you will work in rotational 24×7 shifts.
Q4: What technical skills are most important?
Strong troubleshooting skills for Windows/Linux systems, hardware devices, and basic networking.
Q5: Can I relocate later within Amazon?
Yes, relocation is encouraged for career advancement within the company.
📢 How to Apply for Amazon Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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