Wipro Off Campus Drive 2024: Wipro a leading company, is set to conduct an Off Campus Drive in 2024, offering opportunities for freshers to join as Wipro Processor for Noida Office. A student with having bachelor’s degree in various disciplines can apply for the Wipro off campus drive 2024. Interested and eligible candidates can read more details below.
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About Wipro
Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.
Wipro Off Campus 2024:
| Company Name | Wipro |
| Post Name | Processor |
| Expected Salary | up to ₹6 LPA * |
| Job Location | Noida |
| Experience | Freshers/Experience |
| Batch | 2024 and before |
| Eligibility Criteria: | Bachelor’s Degree. |
| Last date to apply | Apply ASAP |
Wipro Off Campus Responsibilities:
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queries as per the SLA’s defined in the contract
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends to prevent future problems
- Maintain and update self-help documents for customers to speed up resolution time
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
How to Apply Wipro Recruitment 2024 :
To apply for the Wipro, follow these steps:
- Click On “Apply Now” button it will redirect to official website of Wipro careers portal and navigate to the internship section.
- Search for the Performance Testing Internship opportunity and click on the apply button.
- Fill out the application form with your personal and educational details.
- Upload your resume, cover letter, and any other required documents.
- Submit your application and await further communication from the Wipro recruitment team.
Apply Now
