Cognizant Walkin Drive 2024 – Explore exciting opportunities at the Cognizant Walkin Drive 2024, set to take place in Hyderabad on the 22nd March 2024. Aspiring candidates, including freshers, are welcome to participate in this event for the position of Semi Voice Process. With qualifications requiring a Bachelor’s Degree and offering employment opportunities ranging from 0 to 5 years of experience, this walkin drive presents a gateway to join the dynamic team at Cognizant. The event caters to individuals seeking full-time, permanent roles in the BPO/ Call Centre industry, specifically within the Customer Success, Service & Operations department.
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Cognizant Walkin Drive 2024 – Overview
| Company Name | Cognizant |
| Job Role | Semi Voice Process |
| Qualifications | Bachelors Degree |
| Experience | 0 – 5 years |
| Location | Hyderabad |
| Walkin Date | 22nd March 2024 |
| Industry Type | BPO/ Call Centre |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Voice/ Blended |
| Category | Walkin |
Cognizant Walkin Drive 2024 – Job Description
You will need to extract relevant information on Activities, Events, and Topics related to Points of Interest/ businesses, in line with the provided Training and Policy Guidelines and further manage the process metrics on a daily/ weekly, and monthly basis.
Cognizant Walkin Drive 2024 for Freshers -Responsibilities
- Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
- Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
- Refer to images and videos to extract activities related to that Place topic.
- Evaluate activities and events, and categorize them into different buckets based on instructions.
- Identify relevant/ irrelevant aspects related to the business category, reviews, queries, etc. used for comparing and rating a place.
- Making sure the tasks allotted are completed within the defined SLA/ TAT time.
- Should be able to work independently and understand his/ her performance metrics for improvement opportunities.
Cognizant Walkin 2024 Interview – Skills
- Communication: English communication skills and interpersonal skills.
- Mandatory competency: Good English comprehension with Logical Ability and Data Interpretation.
- Reading and Comprehension: A person should be able to read and comprehend content given, and establish context with the given task.
- Research skills: Ability to conduct thorough research using the Google platform on a variety of pages related to the POIs being evaluated.
- This includes being able to identify credible sources of information, evaluate the quality, and summarize complex information in a clear and concise way.
- General Awareness: The candidate should have awareness of consumer services such as food & beverages, restaurants, leisure activities, lifestyle, and entertainment domains.
- Work timings: Should be able to work in different shifts and locales depending on the business requirement.
- General skills: Attention to detail and accuracy, proficiency with computers and MS Office/ equivalent platforms.
Cognizant Walkin Drive 2024 Details
- Walkin Date: 22nd March 2024
- Walkin Time: 10.00 AM – 12.00 PM
Cognizant Walkin Drive Address
Building 12A, Raheja Mindspace, First floor, Madhapur Rd, HITEC City, Hyderabad, Telangana 500081.
