Join a top MNC as a Customer Service & Operations Analyst – Hybrid role, fresher-friendly, high salary growth in 2025.
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🔥 High-Paying Customer Service & Operations Analyst Role at a Leading MNC – Hybrid Jobs for Freshers (2025)
Why Choose This Leading MNC? 💼
Join a global powerhouse in financial services renowned for its innovation, growth opportunities, and supportive work culture. Here’s why this MNC stands out:
✅ Innovation-Driven: Pioneering new banking solutions and digital transformation.
✅ Hybrid Flexibility: Work from the office and remotely for better work-life balance.
✅ High Salary Growth: Performance-based pay, annual increments, and bonuses.
✅ Global Presence: Opportunities to work on international projects and collaborate with top teams worldwide.
✅ Career Development: Training programs, mentorship, and clear promotion paths.
Job Summary 📌
As a Customer Service & Operations Analyst, you’ll be the frontline problem-solver for customers’ queries and transactions. You’ll build expertise, grow your career, and make a real impact in a fast-paced financial environment.
Key Responsibilities 🔧
- Authorize and investigate all transactions to defined KPIs 🚀
- Monitor and share Management Information (MI) to support operations 📊
- Collect and analyze information from customers and businesses 🔍
- Liaise with stakeholders to understand and resolve complex issues 🤝
- Review processes to enhance customer experience and efficiency 📈
- Allocate work effectively and support business continuity planning 🗂️
- Stay updated on industry trends, policies, and regulations 🌐
- Demonstrate subject matter expertise and guide junior team members 💪
Who Can Apply? ✅
🎓 Educational Requirements:
- Bachelor’s degree in Commerce, Finance, Business Administration, or related field.
👩💻 Experience Level:
- 0–2 years in customer service, operations, or banking roles (freshers welcome!).
💼 Technical & Soft Skills:
- Strong understanding of banking products, processes, and systems.
- Excellent customer service abilities and problem-solving mindset.
- Effective organizational skills to meet deadlines.
- Awareness of regulatory changes and industry best practices.
🌍 Certifications (Preferred):
- Any banking certifications or relevant customer service training.
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Work Location & Type 🌍
📍 Location: Bangalore, India
🏢 Work Model: Hybrid – balance between in-office collaboration and remote work flexibility.
Salary Insights 💰
💸 Expected Salary Range: ₹4–7 LPA (Performance-Based Pay + Growth Potential).
💹 Additional Benefits: Annual bonuses, high-performing employee incentives, and clear promotion pathways.
About the Company 🏢
This leading MNC is a global financial powerhouse known for its commitment to innovation and customer-centric solutions. With thousands of employees worldwide, it fosters an inclusive and dynamic culture where freshers can learn, grow, and thrive.
Perks & Benefits 🎁
- Health Insurance & Wellness Programs 🏥
- Remote Work Stipend 💻
- Learning & Development Budget 📚
- Flexible Working Hours ⏰
- Annual Bonuses & Stock Options 💸
- Supportive Mentorship Programs 🤝
📢 How to Apply for Natwest Group Recruitment 2025?
(Closing date for applications: 12/06/2025)
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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FAQs 🤔
Q: Does this role support remote work?
Yes! Enjoy a hybrid work model with the flexibility to work remotely part of the week.
Q: What skills are preferred?
Strong customer service abilities, knowledge of banking systems, and good organizational skills.
Q: When is the last date to apply?
Applications close on 12/06/2025, so apply now to secure your spot!
