Join PhonePe as an Operations Associate – VKYC in Bengaluru. Freshers with strong communication skills can apply. Learn about the role, skills required, and benefits now!
💼 Operations Associate, VKYC – Your Gateway to a Bright Career!
Are you looking to join one of India’s leading digital payment companies? PhonePe is hiring Operations Associates for their VKYC team in Bengaluru. If you’re customer-focused, proactive, and fluent in English and Hindi, this opportunity is perfect for you!
🖥️ Job Role: Operations Associate (VKYC)
As a VKYC Specialist, your primary role will be to complete Video KYC for customers while ensuring a smooth and efficient experience.
📝 Type: Full-Time
📍 Location: Bengaluru (On-site)
🎓 Eligibility: Graduation (10+2+3) is mandatory
🧑💻 Experience Required: 0-1 year in a customer-facing role
🛠️ Key Responsibilities
✅ Conduct video calls to complete customer KYC processes.
✅ Follow defined process guidelines to ensure accuracy.
✅ Build customer trust through effective communication.
✅ Meet hourly and daily productivity goals.
✅ Leverage internal tools and processes to resolve queries.
✅ Identify and recommend process improvements.
📋 Qualifications & Skills Required
✅ Strong verbal and written communication skills.
✅ Excellent customer handling skills with a proactive mindset.
✅ Ability to handle objections and actively listen.
✅ Strong time management and multitasking skills.
✅ Fluent in English and Hindi (South Indian languages are a plus).
✅ Graduation (10+2+3) is mandatory.
✅ 0-1 year of experience in a customer-facing role (Freshers can apply).
🌟 Why This Role is Exciting
✅ Gain experience with one of India’s leading digital payment platforms.
✅ Develop strong communication and problem-solving skills.
✅ Be part of a dynamic team in a fast-growing industry.
✅ Work in a company that values innovation and customer satisfaction.
🌍 Location & Work Model
📍 Location: Bengaluru, India
🕒 Work Model: On-site
🎯 Perks & Benefits at PhonePe
💼 Insurance Coverage: Medical, Critical Illness, Accidental & Life Insurance.
👶 Parental Support: Maternity & Paternity benefits, Adoption Assistance.
🩺 Wellness Program: Employee Assistance Program, Onsite Medical Center.
🚀 Mobility Benefits: Relocation support, Transfer policies, Travel benefits.
📚 Learning Support: Higher education assistance.
🏦 Retirement Benefits: PF Contribution, Gratuity, and Leave Encashment.
How to Apply for PhonePe Recruitment 2025?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
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- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section
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